Front Desk Agent

1 week ago

Whistler, Canada Pinnacle Hotel Whistler Full time

Front Desk Agent

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Provide excellent customer service, addressing guest inquiries and resolving any issues or complaints
- Maintain a clean and organized front desk area
- Assist with other administrative tasks as needed

Qualifications:

- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and work in a fast-paced environment
- Professional appearance and demeanor
- Flexibility to work various shifts, including evenings, weekends, and holidays

Pay: From $23.69 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Whistler, BC V8E 1B1: reliably commute or plan to relocate before starting work (preferred)

**Location**:

- Whistler, BC V8E 1B1 (required)

Work Location: In person

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