Employee Experience Lead

3 days ago


New Westminster, Canada Arc'teryx Full time

**Your Opportunity at ARC’TERYX**:

- ARC’One, our manufacturing and distribution facility, located in New Westminster, accounts for approximately 10% of our global production and is a major distribution hub for Western Canada that employs over 500 people and a diverse community with over 25 unique languages spoken. It has been named to the Great Place to Work® Canada 2020 list of Canada’s Best Workplaces in Manufacturing.
- As the Employee Experience Lead, ARC’One, you use your expertise as a communication specialist to create, inspire and support culture moments, engagement activities, celebrations, and cross-company events. You work within ARC’One’s diverse community through curiosity, genuine relationship, and a keen understanding of individualized needs to create diverse and inclusive experiences.

**Meet Your Future Team**:

- The People & Culture Employee Experience team operates in strategic partnership with the business to build cultural programs and experiences that support our values, purpose and vision, while fostering a culture of belonging that generates high-performance, strength-based teams, and values-based leadership.

**If you were the Employee Experience Lead - ARC’One now, here are some of the core activities you would be doing**:

- Partnering with the bigger Employee Experience and Events team to deliver companywide programs and initiatives to ARC’One with necessary local adaptation and customizations
- Owning and leading ARC’One specific engagement activities and celebrations to fuel our culture of connection, such as our Lunch & Learn and Bevy & Story programs
- Liaising with the Equity, Diversity and Inclusion (EDI) team to leverage ARC’One’s diverse community to create unique culture moments to enhance employee experiences and bring team members together
- Partner with Learning & Development and ARC’One P&C team to develop and deliver programs or workshops that align with our values, purpose, vision and Arc'teryx Leadership Code to elevate our employee experience
- Building relationships with leaders and employees through genuine care and curiosity to understand what initiatives will impactfully drive engagement
- Support and guide the ARC’One Employee Engagement Committee (EEC) to uplift its positive impact on engagement

**Here are some of the things you could be working on in the future**:

- Leading the execution and evolution of ARC’One’s onboarding program
- Collaborating with the ARC’One leadership team to design a communication strategy that leads the evolution of ARC’One communication channels and methodology
- Owning the local execution of our Length of Service and Values Awards programs, including promotion, communication, and logistics
- Leading the rollout of our StandOut platform and quarterly Engagement Pulse surveys to the facility, including communicating key insights through regular reporting
- Overseeing ARC’One’s participation in our annual Great Place to Work survey and submission process
- Creating an employee experience vision and roadmap for ARC’One on which all employee experience projects and initiatives will fall into place

**Are you our next Employee Experience Lead - ARC’One?**:

- _ _You have a post-secondary education in business, communications, psychology, or human resources
- You have 5+ years of experience in employee experience and engagement, brand communications, events and/or other related roles
- You have strong verbal and written communication skills, and are comfortable leading internal company communications
- You have a proven track record in leading and executing events involving 500+ participants
- You have previous experience working within a dynamically diverse community developing programs and initiatives to meet multiple needs
- You are comfortable with presentations and facilitation, and you are willing to jump in to support in the moment
- You are open and approachable with an employee-service focused mentality, continuously fostering interpersonal relationships
- You are able to establish systems and programs to ensure projects, events and processes are running smoothly
- Your ability to speak a second language is an asset
- You display effective project management skills with the ability to adapt to changing priorities
- You remain highly flexible and adaptable when faced with ambiguity
- You inspire breakthrough thinking and consistently evaluate and evolve existing processes
- You have a highly collaborative working style and the ability to build strong relationships across the company
- You have excellent conflict management skills
- You are able to maintain confidentiality and deal appropriately with sensitive issues
- Your passion for your work is paralleled by your passion for getting outside and living it

**Equal Opportunity**

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected.



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