Tour Operator

2 weeks ago


Calgary, Canada PANASIA HOLIDAYS Full time

About Us: At Panasia Holidays, we are passionate about creating unforgettable travel experiences. With over 25 years of expertise in the tourism industry, we pride ourselves on offering immersive and enriching tours that celebrate the culture, history, and beauty of every destination. Our team is dedicated to delivering outstanding service, ensuring every journey becomes a cherished memory for our clients. Join us as a Tour Guide and be part of a dynamic team that brings destinations to life.

**Key Responsibilities**
- Coordinate and manage group and individual tour itineraries from planning to execution
- Liaise with suppliers (hotels, transport companies, guides) to secure bookings and manage logistics
- Communicate with clients to confirm details, answer questions, and provide support before and during travel
- Prepare tour documents, confirmations, invoices, and reports
- Monitor tour operations to ensure quality and client satisfaction
- Handle last-minute changes, cancellations, or emergencies with professionalism and efficiency
- Collaborate with the sales and marketing team to create attractive tour packages

**Requirements**:

- Previous experience in travel operations, tour planning, or travel agency work preferred
- Strong organizational and problem-solving skills
- Excellent communication skills in English (Mandarin or Cantonese is a plus)
- Ability to multitask and remain calm under pressure
- Passionate about travel and cultural experiences

Work Location: In person


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