Building Operator

**Position Summary and Objectives**:
The Building Operator reports to the Operations Manager and will be involved in the day-to-day operations of the building including general maintenance and maintaining mechanical systems and foster positive relationships with tenants, contractors and sub-contractors.

**Responsibilities**:
**Deliver Excellent Service to Tenants**:
**Provide excellent tenant services, emphasizing a co-operative, helpful and non-disruptive approach in all interactions**:

- Respond to tenant work orders and other tenant inquiries in a timely manner; resolve issues and complaints
- Assist with the coordination of tenant move-ins and move-outs
- Direct tenants, contractors, the public and others during emergencies within the property(s)

**Maintain Quality Building Premises**:
**Ensure building safety and adherence to occupational health and safety standards including hazardous materials handling laws and regulations.**:

- Be aware of, and ensure compliance with Workplace Hazardous Materials Information System (WHMIS) rules, Crown’s Health and Safety Policy, all procedures related to handling of hazardous materials and any building-specific reports on hazardous material, electrical safety, lock out procedures, etc., and other environmental programs
- Perform water treatment chemical testing, critical system testing including base building generators, elevators and fire systems; maintain log books as assigned by your supervisor
- Respond to emergency situations when they occur and make repairs or arrange for repairs as needed

**Ensure efficient and effective building operations.**:

- Provide, as required to maintain the building at CPMI’s standards, general maintenance duties including housekeeping; i.e., sweeping, litter pick up, timely snow removal, coil cleaning, pressure washing, etc.
- Perform daily inspections of building, cleaning, elevators, chillers, security systems, and other base building components using checklists and logs, and documenting findings to the standards expected in a LEED- or BOMA-accredited facility; take action as required to correct any unsatisfactory operations, and advise supervisor as necessary
- Notify immediate supervisor of any observed inefficiencies (utilities, etc.)
- Maintain inventories and request materials and supplies for the maintenance activities
- Be available to attend at the building for scheduled and unscheduled overtime as required from time-to
- time
- Supervise and monitor, as assigned by your supervisor, scheduled maintenance and related services, including, but not limited to, interior/exterior maintenance and cleaning services, HVAC systems, life safety systems, to ensure the appropriate level of service is provided at the property and provide such services on a stop-gap basis if contractors do not

**Provide support to other CPMI team members.**:

- Provide support to the Operations Supervisor or other Property Management staff as requested
- Share on-call duties as part of the rotation schedule, provide standby support to on-call maintenance staff as required and attend any after-hours emergencies as required

**Coordinate external contractors and service providers.**:

- Assist and coordinate contractors as needed
- Assist with the coordination of on-site construction projects ensuring adherence to CPMI’s standards and policies are met and as-built documentation is provided and filed

**Promote Environmental Sustainability in Building Operations**:

- Work with waste removal contractors to maximize diversion from landfill
- Assist, as applicable, with environmental assessments and reporting
- Assist with BOMA BESt submissions, LEED projects and other green management practices
- Seek opportunities and support best practices to reduce energy consumption and assist with the management of disproportionate hydro consumption and billings

**Perform other related responsibilities as requested from time to time**:
**Qualifications**

**Education**
- High School Graduate; Post-Secondary Education is an asset
- BES I/II or other equivalent technical designation

**Professional Experience**:

- 2 years’ experience in the property management sector
- Computer skills are an asset
- Operating knowledge of workplace tools such as building automation system, preventative maintenance, security, HVAC operations and life safety systems, hazardous materials handling, plumbing fixtures, door hardware, electrical systems etc.
- Strong mechanical aptitude and understanding of building systems and equipment
- Excellent customer relations skills
- Knowledge and understanding of construction practices/techniques
- Basic First Aid, CPR and AED Certification

**Personal Competencies**:

- Supports teamwork environment with positive and professional attitude
- Open to learning, developing new skills/knowledge
- Focuses on results: anticipates problems, identifies solutions, takes action
- Understands all aspects of job - impact on business goals
- Proa