Shipping Assistant

We are a fast-paced and fun business in South Vancouver looking to add a Shipping Assistant to our awesome and growing team.

Native Northwest distributes educational, gift, and fashion items featuring Indigenous art to stores across Canada and the United States.

Native Northwest builds an everyday connection to Indigenous cultures by tying Indigenous artists’ distinct designs to bold, new concepts. 100% of the art featured on Native Northwest products is designed by Indigenous artists.

Visit nativenorthwestselect.ca or check us out on Facebook or Instagram to learn more about who we are.

**Key Responsibilities **include but are not limited to the following**:

- Process incoming Ecommerce orders through accurately picking, packing, labeling and processing items for shipment.
- Label boxes with correct shipping information, including recipient address, shipping method, and any necessary handling instructions.
- Utilize Canada Post, Novex, UPS, and FedEx shipping platforms to ship boxes efficiently and accurately.
- Inspect boxes and pallets coming from the packing department for proper labeling, weights, SKUs, and customer-specific details.
- Maintain the work area and equipment in a clean and orderly condition to ensure safety and efficiency.
- Report to the shipping supervisor when materials are low in stock and need to be reordered.
- Coordinate meeting with customers for in person pickup orders ensuring timely handoff of packages
- Assist in moving pallets and loading packages into shipping carriers' trucks as needed.
- Coordinate closely with the customer service team on shipping timelines, handling prices, priority shipments, and handling instructions.
- Follow up with the customer service team and warehouse supervisor on special handling requests and instructions.
- Coordinate the booking of local carriers for delivering goods to Vancouver warehouses from manufacturers.
- Perform other warehouse responsibilities which include but are not limited to picking and packing orders.
- Perform any other duties as assigned by supervisor(s).

**Job Requirements**:

- Familiarity with shipping platforms such as Canada Post, Novex, UPS, and FedEx.
- Strong organizational skills and attention to detail.
- Ability to work efficiently in a fast-paced team environment.
- Good communications skills, able to receive and execute instructions.
- Previous experience in a shipping or warehouse environment preferred.
- A positive, team-first attitude.
- Demonstrate punctuality and reliability.
- Basic computer skills.
- Ability to lift and move heavy packages when required (30lbs).

The hourly rate for this position is $19.25 per hour. We also offer Group Benefits and other perks. We have an experienced team that makes sure all team members come out trained and know general warehouse duties.

Native Northwest operates on the unceded traditional territory of xʷməθkʷəy̓əm (Musqueam First Nation) and Coast Salish Peoples. We recognize Musqueam and Coast Salish right to this land by committing to a respectful relationship with local First Nations, hiring Musqueam staff, and prioritizing local community partnership opportunities.

**Job Types**: Full-time, Permanent

Pay: $19.25 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Tuition reimbursement

Schedule:

- 8 hour shift

Application question(s):

- Do you have a valid legal status to work in Canada?
- Are you comfortable to lift boxes which can be as heavy as 50lbs on a regular basis?

Work Location: In person