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Logistics Coordinator

2 weeks ago

Burlington, Canada CS-1 Transportation Inc Full time

CS-1 Transportation is a leading 3PL Freight Broker. We are the solution provider to customers needing to move freight domestically within Canada, USA and cross border. We have been named in The Growth 500 - 4 years in a row. We are looking to add to our dispatch team
- **Logistics Coordinator**_
Main Purpose of Job:
To enter orders into the TMS system, find trucks for customer orders, negotiate with carriers/customers to move freight in the most efficient way possible while meeting the expectation of our customers. Trace and track loads on weekends.

Reports to:
DISPATCH MANAGER

**Duties and Responsibilities**:

- Field and direct all incoming phone calls as required
- Responsible for order entry, using a check list for accuracy. This includes pick up/delivery addresses, contacts at each location, PO/SO/Reference #s, using our checklist to be thorough and precise.
- Carrier search and rate negotiation (accessing TMS History as leverage)
- Dispatching contracts to carriers, with all/any special instructions, once rate has been agreed upon
- Confirming customs broker information and entering into TMS
- Saving all documents (BOLS/Customs docs/Packing lists) to the server
- Ensuring Carriers have insurance, and an acceptable safety rating before securing
- Resolving any issues regarding any order with the carrier brought to dispatch by Customer Service. This may include any accessorial, carrier delays or service problems that are more than just minor and CS cannot resolve quickly.
- Finalizing any accessorial charges brought to your attention by customer service with the carrier and the customer

Additionally, you will be crossed trained how to work in customer service, especially on weekends:

- To handle all aspects of the company’s operations from phone calls to dealing with carriers
- To track and trace current loads
- Collect POD from carriers within a reasonable amount of time
- Add carrier packets and update profiles
- Update shippers and consignee profiles
- To assist in saving documentation, customs docs and facilitating the docs to carriers

**Qualifications**:
Acceptable typing skills, multi-tasking skills, able to prioritize effectively, proficient with Microsoft office, able to adapt to new software, excellent communication skills, excellent problem solving skills, resourceful, takes pride in the job.

Transplus or Fleet Manager experience is a plus

**Working Conditions**:
Working indoors, office environment.

**_Motion Parameters_**

Long hours of sitting down at a desk

**_Vision and Hearing Requirements_**

Long hours of computer screen concentration, listening to phone calls, colleagues, etc.

**_Psychological Demands_**

Able to make quick decisions, interpret data and problem solve.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 12 hour shift
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay