Customer Experience Coordinator
2 weeks ago
The Yachimec Group is looking for a **CUSTOMER EXPERIENCE COORDINATOR** to join our team. Our group is dedicated to provide top notch customer service, with the most recognizable automobile brands in the world Are you a dedicated customer service specialist, and with excellent communication skills? If yes, this is the right opportunity for you
**Requirements**:
- 2 years of automotive business experience.
- CDK experience.
- Prior customer service and customers relations experience is a must.
- Coordinate vehicle delivery day with customers.
- Coordinate vehicle preparation.
- Review sales contract and other documents with customer to ensure compliance.
- Explain vehicle functions.
- Strong organization and time management skills.
- Excellent communication skills.
- You are meticulous and pay attention to detail.
- Ability to work with at team and in a fast-paced environment.
What we offer:
- Competitive wages
- Excellent Group Benefits package
- Group RRSP Contribution program
- Training and support programs
- Unlimited career opportunities within our automotive group
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- customer service / relations: 2 years (preferred)
- automotive industry: 2 years (required)
- CDK: 2 years (required)
Licence/Certification:
- Alberta Driver's License (required)
Work Location: In person
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