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Alarm Technician

2 weeks ago

Waterloo, Canada Slinger Solutions Full time

Slinger Solutions is a smart technology, custom installation company. Our reputation for quality, innovation, and professionalism has been built through many successful installations, since our establishment in 2007. Situated in the heart of Kitchener-Waterloo, Slinger Solutions works directly with builders, contractors, and homeowners alike, to provide our clients with suitable solutions that deliver all of their individual needs. We specialize in the incorporation of audio, video, security, lighting control, shade control and HVAC.

Slinger solutions is seeking a knowledgeable, self-motivated Alarm Technician. The Alarm Technician will be the point of contact for all things alarms for Slinger Solutions. We are looking for a detail-oriented, problem-solver to join our team. You will be installing and maintaining a range of alarm systems based on floor plans as well as troubleshooting and repairing any malfunctions.

**Alarm Technician Responsibilities**:

- Completing full installations based on provided floor plans
- Testing all features and equipment to ensure optimum functioning
- Educating customers on use, care and maintenance of newly installed systems
- Communicate alarm subscriptions to the office
- Keep up-to-date on alarm products
- Troubleshooting alarm systems, diagnosing and correcting any issues
- Ensuring all work complies with relevant codes and regulations
- Serve as primary point of contact when there are customer related issues linked to alarm functionality
- Regularly review and update alarm systems for hardware/firmware upgrades
- Evaluate client feedback to develop quality improvement processes
**Alarm Technician Requirements**:

- Track record of excellent customer service
- Efficient and effective communication skills (verbal and typed) are required while interacting with clients and co-workers.
- Attention to detail, highly organized and possess excellent time management skills
- Punctuality to achieve assigned daily schedule
- Have the ability to multitask, drive forward priorities and stay focused in high pressure situations with quick and efficient problem-solving skills
- Work with a team and also individually. Independent judgment is required to plan, prioritize, and organize a diverse workload.
- Motivate, lead, coach and work with co-workers and customers
- Valid driver's license and clean drivers abstract required
Hourly wage is based on experience.

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$26.00 per hour

Schedule:

- 8 hour shift