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Sales Associate

2 weeks ago

Hamilton, Canada Torrid Full time

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.

**What You'll Do**:

- Provide an amazing shopping experience that will encourage positive customer connections and loyalty
- Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
- Cover the sales floor and helps ensure all visual standards are met
- Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop

**What You'll Need**:

- Previous sales or customer service experience a plus
- Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
- Be fashion focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)
- Able to stand and walk around during scheduled
- Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
- Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

**What You'll Get**:
We offer a comprehensive package of benefits to employees, which depending on eligibility may include:

- Flexible schedules, associate discount 50%, additional monthly discount coupon, mental health resources, and employee stock purchase program (ESPP)