Call Centre Administrator
1 week ago
Job description
Crescent Oral Surgery
JOB OPPORTUNITY_: Call Centre Administrator - Aurora_
Responsibilities include:
- Responding to incoming calls from patients, referring dental offices and doctors
- Confirming patient appointments and procedures, reviewing pre-operative instructions
- Scheduling appointments for patients, creating patient electronic charts
- Executing Crescent Oral Surgery’s billing and payment processing protocols
- Entering and processing insurance claims on behalf of patients, as well as following up on claims
- Managing incoming information, including distributing information and posting information in patient charts as required
- Other tasks as require from time to time.
Qualifications:
- Excellent **customer service skills**; A minimum of 2 years of experience in a customer service or reception role
- A minimum of 1 year of administrative support experience is preferred
- Ability to **work independently** with mínimal supervision in a **fast-paced environment**
- Must have **excellent oral and written communication skills** and a **strong attention to detail**
- Ability to **multi-task in a busy team environment**
We thank all applicants for their interest, however only qualified individuals will be contacted.
**Job Types**: Full-time, Permanent
**Salary**: $22.50-$26.00 per hour
**Salary**: $22.50-$26.00 per hour
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Open
Pay: $22.50-$24.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Aurora, ON: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (preferred)
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