Director - Enterprise Performance, Evaluation and Strategic Initiatives

Position Title: Director - Enterprise Performance, Evaluation and Strategic Initiatives
Employment Status: Permanent Full Time
Hours of Work: Monday to Friday, 35 Hours
Position Reports to: Chief Executive Officer
Primary work location: Oshawa (Hybrid work environment); Staff may be requested to work out of other
DCHC’s sites in Pickering and Oshawa (Airport Road).
Direct Reports: 4
- Manager
- Client Experience & Decision Support Lead
- Quality Improvement Coordinator
- Health Information Specialist

Position Overview

Durham Community Health Center (DCHC) is seeking an exceptional, self-driven leader to take on the role
of Director, Enterprise Performance, Evaluation and Strategic Initiatives. The role demands a leader who
thrives in complexity, excels in driving enterprise-wide performance, and is relentless in the pursuit of
excellence.

At DCHC we are committed to a collaborative culture where strategic thinking, execution discipline and
shared leadership are at the core of everything we do. as a key member of the Senior Leadership team,
the Director will be responsible for aligning enterprise performance, strategic initiatives and quality
improvement with DCHC’s long-term vision.

This role is a unique opportunity for an innovative leader to build high-impact frameworks for evaluation,
visionary, a doer and a collaborator; someone who can seamlessly transition between strategy and
execution while fostering an organizational culture of continuous improvement and excellence.

KEY RESPONSIBILITIES**

**Enterprise Performance & Strategic Evaluation**:

- Establish a corporate performance management framework, ensuring data-driven decision
- making across the organization.
- Oversee enterprise analytics, program evaluation, and governance reporting to enhance service
- excellence and operational effectiveness.
- Lead the development and execution of corporate performance scorecards, quality indicators,

and risk mitigation strategies.

**Strategic Initiatives & Transformational Leadership**:

- Drive the execution of high-impact strategic initiatives, ensuring alignment with organizational
- priorities and long-term objectives.
- Spearhead the annual risk management plan, ensuring proactive risk identification and

mitigation strategies.

**Oshawa South Location Oshawa North Location Pickering Location**
115 Grassmere Ave 1320 Airport Blvd 17-1450 Kingston Road **1-877-227-3217**
Oshawa, ON L1H 3X7 Oshawa, ON L1J 0C6 Pickering, ON L1V 1C1
- Lead enterprise-wide special projects and transformational initiatives that improve service

delivery and operational effectiveness.

**Quality Improvement & Decision Support**:

- Develop and oversee the organization-wide Quality Improvement (QI) framework, ensuring a
- culture of continuous improvement.
- Lead DCHC’s accreditation cycle and compliance initiatives, maintaining excellence in primary
- healthcare service delivery.
- Establish and oversee decision support mechanisms that enhance program and organizational
- effectiveness.
- Build organizational capacity by providing strategic leadership in change management, process

improvement, and knowledge translation.

QUALIFICATIONS & EXPERIENCE

Education & Certifications
- Bachelor’s degree in Healthcare Administration, Business Administration, or a related field

(Master’s preferred)
- PMP, Lean Six Sigma, or a relevant performance excellence certification is an asset.

**Experience & Skills**:

- 5+ years of executive-level experience in enterprise performance, quality improvement, program
- evaluation, or strategic execution.
- Proven success in leading high-impact initiatives, enterprise-wide projects, and complex change
- management efforts.
- Strong ability to analyze data, identify trends, and translate insights into strategic action.
- Deep understanding of Ontario’s healthcare transformation, integrated care models, and
- emerging policy trends.
- Exceptional leadership, stakeholder engagement, and executive communication skills.
- Demonstrated ability to lead in a collaborative, fast-moving, and high-accountability

environment.

**What Sets This Role Apart?**:

- This is a high-stakes, high-impact leadership role. It requires:

- A strategic powerhouse who can execute with precision.
- A collaborative leader** who thrives in a multi-disciplinary, fast-paced environment.
- A change agent** who is comfortable leading transformational initiatives and navigating

complexity.
- A data-driven decision-maker who can synthesize insights into actionable strategies.

**Why Join DCHC?**:

- Impact at Scale - Drive transformational change in a high-performing primary care organization.
- Enterprise-Level Innovation - Lead quality, performance, and strategic initiatives at the highest

level.

**Oshawa South Location Oshawa North Location Pickering Location**
115 Grassmere Ave 1320 Airport Blvd 17-1450 Kingston Road **1-877-227-3217**
Oshawa, ON L1H 3X7 Oshawa, ON L1J 0C6 Pickering, ON L1V 1C1
- Leadership Growth -