Parking and By-law Enforcement Officer

**Parking and By-law Enforcement Officer**

**_ (Temporary mid-May to mid-September)_**

This position requires the ensuring of compliance with and to enforce by-laws and certain provincial statues with particular emphasis on parking enforcement and Lot Maintenance.

To be eligible for this position, you have a valid driver’s license and you possess or are working towards a college diploma in Law and Security or Police Foundations. You are able to work in both an office environment and field work in all weather conditions. You are self-confident and skilled in conflict resolution/mediation. You exercise self-control, tact, discretion and confidentiality. You effectively and accurately organize, prioritize and complete tasks with limited supervision and limited re-work to meet strict deadlines. If this describes your qualification we want to hear from you

**_ Fort Erie a welcoming, prosperous connected community of choice_**

**Department**:Planning and Development Services

**Division**:Building and Inspection

**Reports to**:Coordinator, Law Enforcement

**Position Objective**

Enforce/gain compliance with municipal by-laws during peak demand periods.

**Duties Responsibilities**
- Conduct patrols; administer and enforce the Town’s by-laws, particularly those regarding parking and Lot Maintenance in consultation with full-time municipal law enforcement officers.
- Collect and prepare evidence; swear informations; lay charges; prepare court files; serve summonses.
- Record/maintain accurate, comprehensive notes of all complaints, investigations and enforcement activities; maintain a confidential, effective and comprehensive records management system.
- Enhance and ensure the welfare and safety of the citizens of the Town by receiving and resolving complaints, gaining voluntary compliance and assisting in mediating disputes.
- Support the By-law Unit with tasks as assigned

**Education Experience**
- OSSD or equivalent
- Post-secondary education in or working towards a college diploma in Law and Security or Police Foundations
- Valid drivers’ license with driving record acceptable to The Corporation

**Knowledge**
- Applied, technical knowledge of MS Office
- Knowledge of investigative and law enforcement practices and procedures
- Knowledge of the Provincial Offences Act and rules of procedure
- General knowledge of municipal by-laws
- General knowledge of good customer service practices

**Skills Ability**
- Ability to
- adhere to strict deadlines and limitation periods
- communicate effectively with staff, outside agencies and members of the public
- effectively and accurately organize, prioritize and complete tasks with limited supervision and limited re-work; attention to detail
- exercise self-control, tact, discretion and confidentiality
- safely operate a Corporation vehicle; use safe work practices and maintain a safe work environment
- speak and write effectively in English
- Concern for image impact/integrity
- Conflict resolution/mediation
- Initiative
- Integrity
- Self-confidence

**Work Demands**
- Office environment and field work in all weather conditions
- Close attention to detail ensure accuracy and avoid errors
- Some processes have strict deadlines and limitation periods
- May involve dealing with emotionally charged situations
- Shift work
- Work outside traditional workday, including weekends and holidays
- May include extended periods of walking

**Direction of Others**:
Not applicable

**Position History**:
This is a summer position that was historically a position that has evolved to parking and lot maintenance due to elevated increase of grass complaints.