Automotive Service Advisor

6 days ago


Bradford, Canada Midas Auto Service & Tires Full time

Responsibilities:

- Manage and oversee the daily operations of the automotive service department
- Ensure efficient workflow and timely completion of repairs and maintenance
- Provide exceptional customer service by addressing customer inquiries and concerns
- Supervise and oversee shop Technicians
- Monitor inventory levels and order necessary parts and supplies
- Maintain accurate records of service and repair history
- Collaborate with sales team to upsell additional services or repairs
- Handle cash transactions and maintain proper cash handling procedures

**Requirements**:

- Previous experience as an automotive service manager or similar role
- Strong mechanical knowledge and understanding of automotive repair processes
- Excellent leadership and communication skills
- Ability to effectively manage a team and prioritize tasks
- Proven track record in achieving sales targets and upselling services
- Customer service-oriented mindset with the ability to resolve conflicts
- Proficient in computer systems and software used in automotive service departments

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.

**Job Types**: Full-time, Permanent

**Salary**: $62,000.00-$101,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Profit sharing
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- service advisor: 2 years (required)
- Customer service: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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