Coordinator- Equipment Check-in/check-out

**Coordinator
- Equipment Check-in/Check-Out**

Calgary

Permanent, Full-time

In-Person

**Salary**: $29/hour

Monday to Friday: 40 hours/week (5 days/week)

**About NEW WEST GROUP of Companies**

NEW WEST GROUP of Companies has been serving Calgary and Southern Alberta since 1994, offering innovative custom solutions to clients involved in commercial, industrial, and residential construction, specifically designed to make their job easier. We strive to provide innovative solutions always keeping their needs in mind. As part of the New West Group - the fastest growing rental and fuel sales business in Southern Alberta - we are dedicated to providing top-notch service and support to our clients.

At NEW WEST GROUP of Companies, we pride ourselves on fostering a warm and inclusive environment where every team member feels valued and supported. Our culture is characterized by friendliness, fun, and a strong sense of camaraderie. We believe in bringing people together and supporting each other to achieve common goals. Our core values of respecting our customers, our company, each other, and ourselves guide everything we do. Maintaining a safety-oriented culture, upholding the company's reputation, and fostering respectful communication are integral parts of our culture. At NEW WEST GROUP of Companies, we're not just colleagues, we're a team committed to mutual respect, growth, and success.

**Position**

Join the NEW WEST GROUP of Companies as a full-time **Coordinator - Equipment Check-in/Check-Out**, where you will oversee the seamless flow of our rental equipment. Your role will involve managing the staff responsible for processing equipment check-ins and check-outs, ensuring all paperwork is accurately inputted into the system, and maintaining a smooth and timely flow of equipment orders and returns. You will also play a key role in developing and implementing new processes while maintaining current ones to optimize operations.

If you thrive in a fast-paced environment, excel in teamwork, and are dedicated to delivering top-notch customer service, we invite you to be a part of our dynamic and supportive team at NEW WEST GROUP of Companies. This role offers the chance to advance your career while making a substantial contribution to our operations.

**Responsibilities**

As a **Coordinator - Equipment Check-in/Check-Out **on our team, you will:

- Supervise all check-in/check-out staff to ensure timely and accurate processing of equipment returns and dispatches, with proper recording on paperwork.
- Input all check-in and check-out paperwork into the system, verifying accuracy and ensuring proper documentation.
- Coordinate between the order desk and the check-in/check-out team to ensure equipment deadlines are met and processed efficiently.
- Ensure that all equipment entering and leaving the yard is accounted for and tracked accurately, in line with pre-established standards.
- Assist and guide check-in/check-out staff to maintain performance standards, adapting to equipment volume fluctuations as needed.
- Help implement and refine new processes, ensuring they are aligned with operational needs and improve equipment flow efficiency.
- Support in the development of current processes to ensure continuous improvement and optimal staff performance.
- Step in to assist with equipment picking and returns during times of high demand or when short-staffed.

**Essential Qualifications**
- Minimum 1-year experience in a similar role within the industry preferred.
- Minimum 1-year experience in a supervisory role required.
- Proven ability to lead a team in equipment check-in/check-out operations, ensuring targets and objectives are consistently met.
- Strong understanding of operational processes, with the ability to develop, refine, and address gaps as needed.
- Proficient in computer systems and software, with a focus on accurate data entry and documentation.
- Adaptable and able to handle varying workloads and operational demands.
- Detail-oriented, with a strong emphasis on ensuring paperwork accuracy and compliance.
- Excellent communication skills, with the ability to effectively coordinate between multiple departments and teams.
- Physically capable of lifting a minimum of 80 lbs.

**Competencies We Are Looking For**
- **Exceptional Team Player**: You collaborate well, show empathy, and treat others with respect
- **Growth Mindset**: You embrace challenges as growth opportunities
- **Resourceful**: You are an innovative problem solver. You find a path around any obstacle
- **Enjoys Responsibilities**: You take ownership of your work

**What’s In It For You?**
- Exceptional company culture
- Dynamic growing team
- Company bonus program
- Paid vacation
- Birthday day off with pay
- Prescription, health and dental coverage, long-term disability coverage
- Ongoing training
- Tuition reimbursement for continuing professional development
- Safety boots reimbursement program

**Job Types**: Full-time, Permanent