Communication Coordinator

**Date**:Feb 19, 2025 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Information and Comm. Technologies **Job Type**: Continuing **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Associate Director, Strategic Initiatives and Communication **Employee Group**: WLUSA **Application Deadline**:03/05/2025 **Requisition ID**:9040 Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone. Laurier has more than 21,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Laurier's Waterloo, Kitchener, and Brantford campuses are located on the shared traditional territory of the Neutral, Anishnaabe, and Haudenosaunee peoples. This land is part of the Dish with One Spoon Treaty between the Haudenosaunee and Anishnaabe peoples and symbolizes the agreement to share, protect our resources, and not to engage in conflict. Laurier's Milton campus is located on the traditional territory of the Mississaugas of the Credit, and part of the Nanfan Treaty of 1701 between the British Crown and the Haudenosaunee Confederacy. **Position Summary** Reporting to the Associate Director, Strategic Initiatives and Communications and serving as a support member of the Information & Communication Technologies (ICT) team, the Communications Coordinator will assist in developing and implementing communications and marketing methodologies to support ICT's engagement across the University. Working under guidance, the incumbent will help coordinate communications efforts and support the enhancement of web and digital media platforms. Key Qualifications - Entry-level experience in communications or related field - Adept writing and communication skills - Emerging ability to collaborate with team members and student staff - Strong organizational skills and attention to detail - Willingness to work in a fast-paced environment with changing priorities - Take a proactive approach to improving communications with ICT This position supports university-wide communications and is based at the Waterloo Campus, with opportunities to interact across Laurier's campuses including Kitchener, Brantford, and Milton. **Accountabilities** **Communications Support and Content Management** - Write, design, build, edit, and distribute communications to increase understanding of technology and ICT services - Supports maintenance and review of materials within ICT intranet (Connect) and student webpages - Reviews data and tracks communications projects using basic content calendar tools - Supports writing and editing of communications materials with guidance from senior team members - Collects information and performs necessary research to create presentations, yearly reports, along with communication-related responsibilities as assigned by the Associate Director, Strategic Initiatives and Communication. - Responsible for preparing monthly newsletters including the ICT newsletter, cybersecurity newsletter and other promotional materials as needed. **Research and Continuous Improvement** - Researches, gathers and presents information and ideas to improve communications materials - Identifies communication approaches for different audience segments - Supports market research efforts to understand technological trends in higher education - Collaborates with team members to compile and summarize information for team use **Project Support** - Coordinates communication elements in projects advising on best practices, effective engagement and informs the team of upcoming initiatives - Tracks and organizes all project communication and maintains basic documentation - Collaborates with team members to organize ICT Town Halls, roadshows, and other ICT related community engagement activities for students, faculty and staff. **Stakeholder Collaboration** - Supports cross-departmental communication strategies for university initiatives - Develops targeted messaging frameworks for diverse university stakeholder groups - Drives communication planning and execution for ICT projects - Orchestrates collaborative efforts across creative, social, and web communication teams - Participates in stakeholder meetings and information gathering **Organizational Alignment** - Demonstrate adaptability and commitment to continuous learning - Manage multiple tasks with emergi