Seasonal Distribution Customer Service Representative
6 days ago
Overview:
The **Seasonal Distribution Customer Service Representative** carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager.
**Available Shift**: Monday-Friday, 8:30 AM -5:00PM
**Please Note**: This is a full-time, 1-year seasonal position to support business needs during a defined coverage period. While there may be opportunities within NFI beyond the contract term, ongoing employment is not guaranteed.
**Responsibilities**:
- Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner
- Processes and inputs all customer orders
- Produces stock reports to check for product availability
- Produces all related paperwork and necessary information required for customer work orders
- Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary
- Provides follow up with other departments to ensure service standards are being met
- Assures proper invoicing of accounts by verifying computer generated invoices
- Prepares shipping and tracing information to customers as required
- Maintains damage records and back order logs
- Communicates customer feedback to management including any signs of dissatisfaction
- Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes
- Oversees all paperwork associated with orders and maintain the corresponding files
- Maintains current and accurate procedure manual, which details the processing requirements for each account
Qualifications:
- HS diploma or equivalent required
- Basic typing skills
- Familiarity with 10-key
- Shipping software systems including UPS and Federal Express
- Excellent oral and written communication skills
- Excellent customer service skills
- Must be able to work in varying facility conditions.
- Ability and availability to work irregular or extended hours including nights, weekends and potentially holidays as needed
**Canada Equal Opportunity/Disability Statement
-
Toronto, Canada NFI Full timeSeasonal Distribution Customer Service Representative Seasonal Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts, and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting...
-
Toronto, Canada NFI Industries Full timeOverview Seasonal Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical...
-
Toronto, Canada NFI Industries Full timeOverview Seasonal Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical...
-
Toronto, Ontario, Canada NFI Full time $35,000 - $55,000 per yearOverviewTheSeasonal Distribution Customer Service Representativecarries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical...
-
Distribution Customer Service Representative
2 weeks ago
Toronto, Canada NFI Industries Full timeThe Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed...
-
Distribution Customer Service Representative
1 week ago
Toronto, Canada NFI Industries Full timeThe Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed...
-
Distribution Customer Service Representative
7 days ago
Toronto, Canada NFI Industries Full timeThe Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed...
-
Distribution Customer Service Representative
4 days ago
Toronto, Ontario, Canada NFI Industries Full time $40,000 - $70,000 per yearOverview:The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as...
-
Seasonal Customer Service Representative
2 weeks ago
Toronto, Canada Hickory Farms Full timeJob description FOR OVER 50 YEARS, Hickory Farms has been a leading retailer of specialty food products. Our best selection of products can be found at our Holiday Gift Centers in shopping malls across the country during the holiday season, as well as online. You and all the members of our Head Office operations are the forefront of a very important Hickory...
-
Seasonal Service
3 weeks ago
Toronto, Canada Dreamforce Services Inc. Full timeAbout the job Seasonal Service & Sales Representative Job Posting: Seasonal Service & Sales Representative Location: Greater Toronto Area (GTA)Employment Type: Contract (Mid-April to September) with potential for full-time based on performanceReports To: VP of Projects & VP of Business Development About the Role: We are looking for a motivated and...
