Microsoft Sales Representative

2 weeks ago

Richmond Hill, Canada isgSearch Internal Full time

IT - Application & Software Development
Richmond Hill, ON
Permanent
May 15, 2025

**Position** **Overview**:
**Microsoft Inside Sales Representative**
We are searching for an exceptional Microsoft Inside Sales Professional to support current and future customers. As part of the team, you will be working with many skilled and focused Microsoft team members, ranging from Inside Sales Representatives, Licensing Specialists, Microsoft Business Specialists, and so on that will benefit and help you in furthering your knowledge and experience with Microsoft Licensing and grow within the organization.

**Key Responsibilities**:

- Understand Microsoft programs and offerings and continually increase knowledge of the specified publisher group
- Direct contact with the customer and ensure they have a high level of confidence in our ability to satisfy their requirements and expectations
- Supply quotes to customers in a timely and effective manner
- Check purchase orders for accuracy against the quote and/or standards before submitting orders
- Ensure that orders are expertly expedited through the systems and processes
- Liaise with Administrative, Technical, and Operation departments in order to provide expedited order flow and successful resolution of customer demands
- Resolve any order related problems using tenacity, persistence, and a high level of tactfulness and attention to detail
- Assist and support the sales team and customers on licensing sales opportunities, including new licenses, upgrades and renewals

**Skills & Qualifications**:

- Needs to be fully bilingual (English and French)
- Microsoft certifications are desired and considered a bonus
- Minimum of 2 years experience in Microsoft licensing
- Strong knowledge of Microsoft licensing programs, portals, processes
- Proven customer service skills, sense of urgency, and good decision-making skills
- Proven self-reliance and resourcefulness
- Must possess strong attention to detail
- Ability to service customer accounts with quality, timeliness, and professionalism
- Excels in effective and positive communication both written and verbally
- Ability to work and facilitate in a team environment
- Ability to organize, prioritize and multitask
- Ability to conduct research and exercise good business judgment
- Ability to determine problem areas and recommend solutions

**What our client Offers You**:

- Exciting, fast-paced challenging work environment
- A culture where authenticity and diversity are valued
- Professional development
- Participation in Women in Technology Network
- Opportunities to give back to our local communities
- Collaborative supportive team members
- Remote work/hybrid work options
- Work/life flexibility

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