Help Desk Technician
1 week ago
Education:
- Expérience:
- **Education**:
- Other trades certificate or diploma
- ** Work setting**:
- Help desk
- ** Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- ** Transportation/travel information**:
- Public transportation is available
- ** Work conditions and physical capabilities**:
- Work under pressure
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- ** Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Time management
- ** Experience**:
- 1 year to less than 2 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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