Current jobs related to Guest Services Agent - Kingston - Confederation Place Hotel

  • Guest Service Agent

    1 week ago

    Kingston, Canada Easton's Group of Hotels Inc. Full time

    Are you passionate about hospitality and delivering memorable guest experiences? The Kingston Marriott Hotel is looking for a **Guest Service Agent** to be the welcoming face of our property. If you’re friendly, detail-oriented, and thrive in a fast-paced environment, we’d love to welcome you to our team! **Why Work with Us?**: - ** Career Growth...

  • Guest Service Agent

    2 weeks ago

    Kingston, Canada Easton’s Group of Hotels Full time

    Are you passionate about creating memorable first impressions and delivering exceptional service?Join the Kingston Marriott Hotel as a Front Desk Agent and become the face of our hotel. In this key guest-facing role, you’ll provide a warm welcome, smooth check-ins and check-outs, and assist with anything our guests need to feel at home.Who We Are –...

  • Guest Service Agent

    2 weeks ago

    Kingston, Canada Comfort Inn & Suites Kingston Full time

    Do you start your day with a smile? Do you have strong customer service skills? Are you an independent worker who enjoys being part of a team? Then send us your resume because we're looking for you!! - **Role Responsibilities**:_ As a Guest Services Agent: - you will assist guests efficiently, courteously and professionally at all times - provide a high...

  • Guest Service Agent

    1 week ago

    Kingston, Canada DoubleTree Home2 Suites Kingston Full time

    As a Guest Services Agent, you will be the face of the hotel and will be required to provide guests with exceptional customer service both in person and over the phone. You are the ambassador of the hotel during a guest’s stay which means offering a warm welcome when they arrive, providing information about the local area, informing guests of hotel...

  • Guest Service Agent

    2 weeks ago

    Kingston, Canada Quality Inn and Suites Kingston Full time

    Quality Inn & Suites Kingston is a small business in Kingston, ON. We are inclusive and collaborative. Our work environment includes: - Safe work environment - Relaxed atmosphere - Guest Services Agent - Front Desk Agent_ Maintain a positive attitude and good communication, maintain excellent grooming standards. Must always be in full uniform. -...

  • Guest Service Agent

    2 weeks ago

    Kingston, Canada Quality Inn and Suites Kingston Full time

    Quality Inn & Suites Kingston is a small business in Kingston, ON. We are inclusive and collaborative. Our work environment includes: - Safe work environment - Relaxed atmosphere - Guest Services Agent - Front Desk Agent_ Maintain a positive attitude and good communication, maintain excellent grooming standards. Must always be in full uniform. -...

  • Guest Service Agent

    1 week ago

    Kingston Marriott Hotel, Kingston, ON, CA Easton'S Group Of Hotels Inc. Full time $45,000 - $55,000 per year

    Are you passionate about creating memorable first impressions and delivering exceptional service?Join the Kingston Marriott Hotel as a Front Desk Agent and become the face of our hotel. In this key guest-facing role, you'll provide a warm welcome, smooth check-ins and check-outs, and assist with anything our guests need to feel at home.Who We Are –...

  • Guest Services Agent

    7 days ago

    Kingston, ON KL Z, Canada Confederation Place Hotel Full time $36,000 - $72,000 per year

    Job Description: Guest Services AgentCompany: Confederation Place HotelLocation: Kingston, ON K7L 2Z4Job Type: Permanent, Part-time, Full-timeSalary: $18.50 per hourBenefits: Extended health careSchedule: Flexible to work morning, afternoon, or evening shifts as well as weekends and holidays; Expected hours: per weekOverview: Confederation Place Hotel is...

  • Guest Service Agent

    2 weeks ago

    Kingston, ON KM E, Canada DoubleTree Home2 Suites Kingston Full time $98,144 per year

    As a Guest Services Agent, you will be the face of the hotel and will be required to provide guests with exceptional customer service both in person and over the phone. You are the ambassador of the hotel during a guest's stay which means offering a warm welcome when they arrive, providing information about the local area, informing guests of hotel amenities...

  • Guest Service Agent

    6 days ago

    Kingston, Canada Easton's Group of Hotels Inc. Full time

    Job OverviewCheck-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction.Duties and ResponsibilitiesWelcome guests in a friendly, prompt and professional manner. Register guests, issue room keys, provide information on hotel services and room location; prepares for...

Guest Services Agent

2 weeks ago

Kingston, Canada Confederation Place Hotel Full time

**Job Description: Guest Services Agent**

**Company**: Confederation Place Hotel

**Location**: Kingston, ON K7L 2Z4

**Job Type**: Permanent, Part-time, Full-time

**Salary**: $18.25 per hour

**Benefits**: Dental care, Extended health care, Life insurance, Paid time off

**Schedule**: Flexible to work morning, afternoon, or evening shifts as well as weekends and holidays; Expected hours: 20 - 35 per week

**Duties & Responsibilities**:

- Welcome and greet guests upon their arrival with warmth and professionalism.
- Ensure guest satisfaction and optimize revenue by efficiently managing check-ins, check-outs, and coordinating hotel services.
- Alert supervisors and managers to any unusual occurrences or guest requests promptly.
- Process guest check-outs and payments following established policies.
- Provide accurate information about hotel amenities, room options, rates, and packages, assisting guests with reservations.
- Respond promptly to guest requests, promoting hotel facilities and services, and providing information about local attractions to enhance guest satisfaction.
- Address guest complaints to their satisfaction and report significant issues to managers or supervisors.
- Maintain a professional appearance and adhere to the designated uniform policy at all times.
- Communicate effectively with all departments to ensure a positive guest experience and uphold the safety of guests and staff.
- Perform any additional tasks as required to support hotel operations.

**Requirements**:

- High school diploma or relevant qualification.
- Minimum 1 year of customer service experience.
- Previous Front Desk experience preferred.
- Bi-lingual French/English (considered a strong asset).
- Excellent organizational skills and attention to detail.
- Strong team player with excellent communication skills.
- Ability to work effectively and collaboratively in a multicultural environment with co-workers, managers, and guests.
- Capable of exerting light physical effort, including prolonged periods of standing and sitting; occasional medium effort may be required for moving equipment, tables, and guest luggage.

**Work Location**: In person, Kingston, ON K7L 2Z4 (required)

**Job Types**: Full-time, Part-time

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person