Freight Claims Coordinator

2 weeks ago

Langford, Canada ColdStar Solutions Inc Full time

Are you a strong problem-solver with the skills to manage multiple priorities? Do you love the thrill of solving mysteries and enjoy working in a dynamic, fast-paced environment? If so, we have the perfect job for you Join our team as a **Freight Claims (Overage, Shortages, and Damages) Coordinator**, where you will help navigate our operation and customers towards solutions.

**Responsibilities**:

- Managing and investigating freight claims; shipping issues, damaged freight, etc.
- Reporting claims to customers and tracking on-going claims
- Detailed data entry, filing, and documentation
- Communicating with customers, drivers, night crew, and dispatchers
- Working with all terminals for viable solutions

**Qualifications**:

- Detail oriented & excellent problem solver
- Organized, with the ability to prioritize
- Customer focused, skilled in conflict resolution; able to manage difficult conversations with a positive attitude
- Quick learner and process oriented
- Proficient on a computer
- Flexible start and end times
- Knowledge of customer base and Freight, Transport, or Wholesale experience, an asset

**Compensation**:

- $58,000-$61,000/year

**Benefits**:

- Health, dental, vision
- RSP Matching
- Life insurance, critical illness, long-term disability, AD&D
- EAP & Wellness program
- Personal days off & birthday off
- CSA-certified footwear reimbursement, on-site parking, and more

**Salary**: $58,000.00-$61,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to Commute:

- Victoria, BC V9B 6B2 (required)

Work Location: In person

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