Receptionist

19 hours ago


Montréal, Canada Pet Care Montreal Full time

Receptionist & Sales Representative, Pet Sitting, Dog Walking & Mobile Services

**Welcome to Les Anges Gardiennes**
For over 25 years, we’ve proudly supported families and their pets across Montreal, Laval, and the South Shore. Our mission: to deliver a 5-star, personalized pet care experience rooted in trust, compassion, and love for animals.

We’re expanding our **Pet Sitting, Dog Walking, and Mobile Services Department** and looking for a dynamic Customer Service & Sales Representative who loves animals, thrives on connecting with people, and takes initiative. You’ll be the first impression of our brand for mobile clients and a key part of ensuring smooth operations for our Angels on the road.

Key Responsibilities
- Be the first point of contact for clients requesting **pet sitting, dog walking, or mobile services**.
- Warmly welcome new clients and build lasting, trust-based relationships.
- Manage service requests, bookings, and scheduling for in-home visits, walks, and mobile appointments.
- Match clients with the right Angel (service provider) to ensure the best fit.
- Conduct follow-ups, outreach, and satisfaction calls to maintain strong client loyalty.
- Identify client needs and upsell complementary services (daycare, grooming, training, retail products).
- Perform administrative tasks such as invoicing, data entry, and schedule adjustments.
- Support marketing efforts by promoting mobile services on social media and in community outreach.
- Meet and exceed monthly sales and retention goals.
- Fluent in English and French.
- 3+ years of experience in customer service, call center, or scheduling roles.
- Experience in sales, upselling, or client retention is a strong asset.
- Highly organized and detail-oriented, with strong multitasking skills.
- Comfortable working in a fast-paced, dynamic environment.
- Genuine passion for animals and their well-being (non-negotiable).
- Experience in pet care, mobile services, or service coordination is a plus.

Why You’ll Love Working with Us
- Competitive pay: $17-$20/hr based on experience.
- Flexible schedules: full-time (35-40 hrs/wk) or part-time (16 hrs/wk).
- Discounts on services and products.
- Annual evaluations & continuous training.
- Opportunities to grow within multiple departments.
- A supportive, pet-loving team where every day brings something new.

**To apply**:

- I am Les Anges Customer Service - Mobile Services_
and tell us why you’re the perfect fit for our growing team

**Job Types**: Full-time, Permanent

Pay: $17.00-$20.00 per hour

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Work Location: In person


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