Risk Support Analyst

In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2024. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

**The position at a glance**

We are looking for a highly qualified and motivated production support analyst to join our RISK team.

Within the Risk Department, the Risk Management Systems team ensures the continuous evolution and operation of the Bank's market and counterparty risk systems, which are responsible for the daily calculation of market risk capital data using advanced methods approved by regulatory bodies (Monte-Carlo).

The IT Operations Risk team is responsible for calculating and providing risk data for all asset classes in the Risk Management Department for market and counterparty risks.

These functions have a broad scope, covering all commercial (core and exotic) sites and products in all sectors of the capital markets activity of the CIB Division.

The team offers unique experience with a wide range of risk quantification techniques (transaction sensitivity, risk value, other interest indicators and loan repayment, stress tests, reserves, counterparty risk) and their integration into a single market and counterparty risk management system.

In addition, the analyst will also work with key stakeholders to enhance platform capabilities and oversee the delivery of specific market and counterparty risk.

**In detail**

The team members are responsible of the following activities:

- Respond to incidents and service request in a timely manner.
- Monitory end of day system processes and ensure availability of risk to the users.
- Analyze production issues and perform root cause analysis using tools like Dynatrace and Splunk for analysis.
- Monitor and troubleshoot Apache Kafka clusters and ensure the smooth flow of messages between producers and consumers.
- Excellent diagnostic and troubleshooting skills, with ability to analyze complex issues quickly and accurately.
- Strong communication skills with the ability to clearly articulate technical issues to both technical and non-technical stakeholders.

Work conditions: This position provides for standard working conditions in an office and a normal work schedule from Monday to Friday. You may be expected to make yourself available outside of these hours from time to time based on the Bank’s

The work involves rotating shifts and you will often have to work the next shifts outside the normal work schedule.

Specified: 11:30 to 8pm during the winter. 12:30 to 9pm during summer

**The strengths and skills that will help you succeed**
- 3-5 years of experience in Applications Production Support
- Strong experience with Linux systems including command-line operations, shell scripting and system troubleshooting.
- Experience with Apache Kafka, including monitoring, troubleshooting and performance tuning of Kafka clusters.
- Solid understanding of SQL for database troubleshooting, query optimization and data analysis
- In depth experience in Splunk for log management and real time analysis
- Should have experience in Jira, ServiceNow or other ITSM tools.
- Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Knowledge of the English is required.

**What’s in it for you**

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements, such as remote working up to 50% and flexible working hours are available for most positions. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.
- To find out more about our range of benefits, click here- (Opens in a new tab)

**What you need to know**
- You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;
**Diversity, Equity and Inclusion (DE&I) at the heart of our commitments**

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).
- To learn more about our DE&I commitments, click here- (Opens in a new tab)

**About us**

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