Mental Health Worker

7 days ago


Victoria, Canada Island Community Mental Health Full time

Operating since 1956, Island Community Mental Health (ICMH) is a leading non-profit organization committed to delivering best practices in evidence based programming and service provision within the mental Health and substance use sector.

ICMH provides person centered, recovery oriented, and psycho-social rehabilitation (PSR) informed-care across a spectrum of services including housing and housing supports, group and one-on-one programming, and in Licensed Care settings.

We promote personal wellness and community integration by providing meaningful and effective services to our clients, residents and community members living with the experience of mental health challenges.

**SCOPE AND LEVEL DEFINITION**

Assists clients with mental, developmental, and/or physical disabilities to live successfully in the community by determining appropriate care to meet individual needs and situational requirements. Provides a variety of day-to-day physical, emotional, and social supports, advocacy, life skills assistance, information, resources, and demonstrations.

**TYPICAL FUNCTIONS AND RESPONSIBILITIES**
- Participates in case planning with clients and/or healthcare providers by performing duties by observing and accessing clients’ skill development, behaviour and motivation, obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants, and assisting clients to determine appropriate programs;
- Observing, assessing, recording/charting and reporting, in accordance with standard procedures or specific directions on the clients’ condition, skill development, behaviour, and reaction to medications;
- Observes clients, identifies and assesses potential emergency situations, and develops short-term strategies to deal with such situations. Reports medical, behavioural, and other problems as required. Provides feedback and input regarding clients’ needs, performance, and progress;
- Provides supportive counselling, demonstrations, modeling, and behaviour management to clients, their families, and their personal networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills;
- Encourages and assists clients in activities of daily living as required, such as bathing, oral hygiene and toileting;
- Administers medication to clients and provides medication reminders, in accordance with established policy;
- Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information.
- Facilitates clients’ physical, recreational, educational, and employment needs by performing duties such as arranging for clients to be transported to programs/services, assisting clients to attend appointments, and implementing programs;
- Completes and maintains related records and documentation such as care plans, progress reports, statistics, and daily logs;
- Receives client feedback, and inquiries and complaints, and responds as required;
- Performs other related duties as assigned.

**Assists in facilitating the use of community services and resources by**:

- Maintaining awareness of, and using community resources and agencies such as education, recreation, life skills and health services; contributing such information to the team for planning of rehabilitation plans, to clients and families where appropriate;
- In accordance with the rehabilitation plan, communicating on behalf of clients to other agencies, e.g. Public Trustee of Governing ministries;
- Fostering effective working relationships with related outside agencies and services;
- Developing positive relationships with neighbours and general public by describing the role of the project locally when required.

**QUALIFICATIONS**

**Typical Education, Training, and Experience**
- Diploma in Community Social Service
- Recent, related experience of two years In a Mental Health setting

Or an equivalent combination of education, training, and experience

Or other Qualifications determined to be reasonable and relevant to the level of work

**OTHER REQUIREMENTS**
- Clear criminal record check through the Solicitor General
- Negative TB test
- COVID-19 Proof of Vaccination
- Up-to-date on Provincial immunization schedule
- Motivational Interviewing, Harm Reduction, Non-Violent Crisis Intervention and ASIST certifications would be considered an asset

**CORE COMPETENCIES**
- Diversity and Inclusion
- Professional Skills
- Psychosocial Rehabilitation, Supporting Practices and Recovery Oriented Services
- Equity and Social Participation
- Facilitating Change and Providing Leadership

**KNOWLEDGE, SKILLS, AND ABILITIES**
- Demonstrates awareness of own cultural values and biases, diversity and individual beliefs and



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