Automotive Service Advisor

2 weeks ago

Ottawa, Canada Surgenor Automotive Group Full time

**Automotive Service Advisor NO WEEKENDS HUGE OPPORTUNITY**

**Surgenor Automotive Group** is a progressive store offering a great career opportunity as a **Full-time Service Advisor**.

In business for over 50 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We pride ourselves in helping our staff grow both professionally and personally with our top-notch management team and on-going training. A good work life balance is something we strive to deliver. We have a history of long-term staff retention, which is a testament to the way we do business and the value we place on each and every employee.

**MAIN DUTIES AND RESPONSIBILITIES**
- Providing superior customer service throughout the service process
- Building and maintaining customer relationships
- Handling customer concerns and ensuring complete customer satisfaction
- Working with our team to develop collaborative relationships throughout the dealership

**REQUIREMENTS**
- Bilingualism is an asset
- The ability to communicate clearly and positively with customers and team members alike through excellent verbal, written and presentation skills
- A ‘people person’ with an outgoing personality who shares our commitment to customer satisfaction while meeting personal goals
- Experience with ADP or Reynolds system is an asset but is NOT essential, as training is available
- A valid driver’s license

**What we offer**
- Guaranteed income with competitive renumeration plan
- Challenging and rewarding career in the automotive industry
- Positive work environment with superior management support
- On-going comprehensive training
- Group benefits

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person

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