Administrative Assistant
3 days ago
The Horowitz Events Centre is looking for friendly and reliable customer service oriented individuals to join our team Administrative Assistants with the Horowitz work to support the planning of events taking place in the Students' Union Building throughout the year. Tasks vary from handling customer questions and selling tickets to assisting with staff training and scheduling. This position reports to the Director of Conferencing & Events.
**DUTIES & RESPONSIBILITIES**
- Act as a key support resource for the Conferencing and Events offices in the wide range of managerial, administrative, scheduling, booking, record keeping and other relevant roles.
- Receive incoming telephone calls and in-person inquiries; provide direction and any other assistance as required.
- To ensure that queries raised with the Conferencing and Events Department, are promptly and effectively handled and adequately answered (or forwarded to the responsible party), and to ensure that such actions as may be necessary in follow-up to such queries is taken in a timely manner.
- Coordinate bookings of space, equipment, catering, and other event services as required.
- Handle all incoming and outgoing deliveries
- Order office supplies as required
- Ensure the proper maintenance general office space assigned to Conferencing and Events.
- Process reports and assists in client billing activities
- Process office bank deposits, maintain the petty cash, and provide cash receipts as needed.
- Assist with on-going maintenance of records for, but not limited to: department documentation, client files, financial information, ticketing
- Provide administrative support, as required, for special events initiated by the Students' Union.
- To attend such meetings as may be required to support the smooth operation of all conferencing and event services or the Students’ Union as a whole.
- To recognize, address and handle issues in a manner which reflects the requirements of the Director of Conferencing & Events, and in a manner which contributes positively to the smooth operation and success of Students’ Union Venues
- To work as a team member by participating in miscellaneous tasks as may be identified from time to time by the Conferencing and Events Management Team.
- Provide backup for the other Administrative Assistant positions as required.
- Perform other job related duties within the bounds of the required qualifications as coordinated by the Director of Conferencing & Events (or designate).
**QUALIFICATIONS**
- Must possess excellent interpersonal and communication skills and deal in a professional, pleasant and effective manner with students, visitors, public and telephone inquiries
- Good organizational skills and the ability to deal with stress in a busy environment
- Good clerical and Macintosh computer skills including using Word and Excel
- Previous administrative experience preferred
- Preference will be given to current or previous Horowitz Events Centre staff, Students' Union staff, or staff with experience in a similar environment
**HOURS OF WORK**
- This position is part time. During the school year, staff usually work 10 - 20 hours per week
- Occasional hours on evenings or weekends may be required, and will be discussed with the employee in advance
- **Applicants must include their availability for the winter semester when applying. Applications that do not include availability will not be considered.**
**EQUITY & INCLUSION
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