Part Time Help Desk Specialist

2 weeks ago

Barrie, Canada IOOF Seniors Homes Inc. Full time

The IOOF Seniors Homes Inc. in Barrie is an established and progressive charitable organization providing a multi-facility continuum of long term care and various housing options for seniors.

Reporting to the Director of Finance & IT, the Help Desk Specialist is an integral member of the organization, delivering a high level of customer service and support to internal and external partners.

**EDUCATION/EXPERIENCE/SKILLS**:

- College diploma or University degree in Computer Science or working towards same
- Strong customer focus with a flexible and cooperative approach.
- Organizational and time management skills with the ability to meet deadlines.

**Technical Skills**:

- Understanding and knowledge of Firewall configuration and management, with experience with at least one of the following: Sophos XG, SonicWALL, Meraki, Cisco ASA, Palo Alto
- Understanding of network technology and protocols including TCP/IP protocols, VLAN, VPN, DNS, SSL
- Knowledge of Microsoft Server roles and services including Domain Controller, File Server, SQL Server, Exchange, SharePoint
- Ability to install and support Desktop operating system, Windows, and related programs
- Proficient with administering Microsoft Office365
- Experience managing cloud service hosted on Azure

**DUTIES include but are not limited to**:

- The Help Desk Specialist will provide various levels of support to staff.
- Provide on-site problem determination and resolution in direct support of the following: Personal Computers (PCs), laptops, tablets, monitors, equipment, printers, scanners, rollout activities, software/hardware installation.
- Troubleshooting including Microsoft Office & Outlook within an Exchange environment, client moves, and Active Directory administration.
- Liaise with third party technical support to ensure an array of IT environments and systems including LAN/WAN/WiFi networks, Firewalls, Servers, Storage, Cloud services and End-User support are maintained.
- Develop strong relationship with vendors, technical support, and management with an overall goal of improving customer service, client perceptions and satisfaction.
- Proactively ensuring client business data are being backed up and recoverable.
- Participate in technical meetings, initiatives, and discussions to improve service delivery.

**SPECIAL REQUIREMENTS**:

- Must have an original Vulnerable Sector Screening dated within six month prior to the start date.
- TB Testing and a pre-employment medical consistent with the physical demands of the position are required.

**Job Type**: Part-time

Expected hours: No less than 7.5 per week

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Licence/Certification:

- Completed/enrolled in Computer Science program/related field (required)

Work Location: In person

  • Front Desk Coordinator

    2 weeks ago

    Barrie, Canada Victoria Park Medispa Full time

    **Front Desk Coordinator** Victoria Park offers the finest medispa services at our 23 locations across Canada. We are led by specialists, plastic surgeons and dermatologists, and strive to provide the latest technology, treatments and products. We offer unparalleled customer service in a serene, state-of-the-art and safe environment. We are proud to have...

  • Part-time Receptionist

    2 weeks ago

    Barrie, Canada Real Estate Brokerage Full time

    **Job Summary** **Responsibilities** - Greet and welcome clients and visitors in a friendly and professional manner. - Manage incoming calls using phone systems, directing inquiries to the appropriate personnel. - Assist with scheduling appointments - Maintain a clean and organized front desk area to create a welcoming environment. - Handle correspondence...

  • Retail Customer Experience Manager. Park Place. Part-Time

    4 weeks ago

    Barrie, Canada Michaels Stores Full time

    Retail Customer Experience Manager. Park Place. Part-TimeJoin to apply for the Retail Customer Experience Manager. Park Place. Part-Time role at Michaels StoresRetail Customer Experience Manager. Park Place. Part-Time14 hours ago Be among the first 25 applicantsJoin to apply for the Retail Customer Experience Manager. Park Place. Part-Time role at Michaels...

  • Cleaner (Part-time)

    6 days ago

    Barrie, Canada SZAMRA GROUP FACILITY SERVICES Full time

    We’re looking for reliable, conscientious individuals with who take pride in shiny clean spaces. We are looking for part time cleaner in Barrie & Borden ON. If you understand the importance of Health & Safety, sanitation and cleanliness, we want to hear from you. **Job Requirements & Responsibilities**: - **Monday - Friday**: - **On call-part time**: -...

  • Parts Advisor

    15 hours ago

    Barrie, Canada Truck Parts Depot inc. Full time

    **MUST HAVE 1-3 YEARS HEAVY DUTY TRUCK PART SALES EXPERIANCE**: - _______ **Responsibilities**: - Answer phone calls - Provide price quotes and other related parts information - Invoice customers - Create purchase orders - Handle customer transactions and process payments - Communicate with customers and vendors in a professional and courteous manner -...

  • Part-Time Refrigeration Specialist

    6 days ago

    Barrie, Ontario, Canada Schuyler Farms Limited Full time $40,000 - $80,000 per year

    Job Summary: The Refrigeration Specialist is a part-time, on-call position responsible for maintaining, repairing, and troubleshooting refrigeration systems to ensure safe and efficient operation. This role offers flexible shift work, with availability required for afternoons, evenings, weekends, and holidays. The ideal candidate will be skilled,...

  • Front Desk Agent

    2 weeks ago

    Barrie, Canada Horseshoe Resort Full time

    POSITION: Front Desk Agent DEPARTMENT: Front Desk REPORTS TO: Front Office Manager STATUS OF POSITION: Seasonal WHO WE ARE: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of...

  • Front Desk Agent

    3 days ago

    Barrie, Canada Horseshoe Resort Full time

    POSITION: Front Desk Agent DEPARTMENT: Front Desk REPORTS TO: Front Office Manager STATUS OF POSITION: Seasonal WHO WE ARE: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of...

  • Service Desk Analyst

    1 week ago

    Barrie, Canada Royal Victoria Regional Health Centre Full time

    The Service Desk Analyst aims to provide first call resolution and support to customers with break fix issues and questions related to computers, mobile phones, printers, other end user system hardware and software. The Service Desk is the first point of contact for Royal Victoria Regional Health Centre employees and physicians regarding their...

  • Front Desk Receptionist

    1 week ago

    Barrie, Canada Lavish barber studio Full time

    Job Overview: We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our barber studio, you will play a crucial role in providing excellent customer service and ensuring smooth operations. This is a part-time position **Responsibilities**: - Greet and welcome patients with a warm and professional...