Retail Associate, Small Engines

_Are you looking to work with a team of outstanding individuals?_

**Gilmer’s Home Hardware Building Centre** is a family oriented and privately owned home improvement and hardware store. We focus on making customers for life and build our Home Hardware Family which includes Cobourg Home Hardware Building Centre and Brighton Home Building Centre.

Since inception, our goal has been to provide our builders, contractors and DIY customers with the best possible shopping experience supported by a wide range of products and services. Our commitment to hiring and training great staff and associates has allowed us to deliver on that goal. We truly value our people and support them with programs that have increased tenures well beyond industry norms.

You have the talent, we have the tools Come work for a Company where your hard work and ideas won’t go unnoticed and will contribute to a growing business You will be heard, valued and find career opportunities that will further develop your unique set of skills. If you are looking to grow and evolve - we are the perfect fit for each other.

**We are currently seeking a full-time Power Equipment Sales Associate.**

This role is responsible for providing excellent customer service by providing information to customers looking to purchase the correct unit for their needs.

Responsibilities include, but are not limited to:

- Complete sales paperwork with a high attention to detail.
- Remain up to date with all manufacturer updates, product launches, sales and financing training.
- Develop and increase sales and suggest new marketing initiatives.
- Build and maintain relationships with new and existing customers.
- Generate customer referrals.
- Ensure inventory is neat and orderly.
- Assist customers in handling of large and heavy items.
- Liaison with mechanic and customer to ensure parts are ordered and maintained.
- Liaison with mechanic to ensure customer repairs are managed to completion in a timely manner.
- Liaison with Yard Manager to schedule delivery and or pick up from customers homes.
- Perform day-to-day administrative tasks.
- Attend store meetings, training sessions as required.
- Work on additional duties, special projects and assignments as needed.

**Qualifications**:

- Retail experience or a background knowledge of the following product categories is an asset but, training is provided: Lawn Mowers, Trimmers, Chainsaws other outdoor power equipment.
- Knowledge of the following brands is an asset: Stihl, Honda, Toro, MTD and Cub Cadet.
- Small engine mechanics experience preferred, must have mechanical knowledge and understanding at a minimum.
- Strong computer proficiency.
- A passion for sales and customer satisfaction is a must.
- Excellent problem solving and time management skills.
- Ability to work in a fast-paced environment.
- Ability to work a flexible schedule
**Why Join Our Team?**

By joining the Gilmer's HHBC family, you’ll enjoy many benefits, such as:

- We recognize our biggest asset: our people
- An inclusive and safe working environment.
- Promotion of a work life balance.
- We offer super competitive compensation structure including paid vacation time.
- There is tremendous opportunity for advancement, growth and continuous learning.
- Opportunity to enrol in our outstanding extended health and dental benefits.
- Available retirement savings matching program.
- Dynamic team environment with an employer who is involved in the community.
- Exclusive store discount.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
Schedule:

- 10 hour shift
- 8 hour shift
**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)