Apprentice Parts Representative

1 week ago

Langley, Canada Wajax Full time

**The Opportunity**

Accountable/responsible for providing an elevated level of customer service in support of the business of service and parts sales to the market and expediting internal parts service requests while maximizing productivity and proficiency to meet targets

**The Role**
- Responsible for day-to-day processing of parts orders for internal and external customers, including entering, ordering, and expediting purchase orders
- Support service technicians in researching, sourcing, expediting, and delivering parts requests to work area
- Works with customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales
- Produces accurate, timely and efficient estimates and documentation for all parts of transactions
- Covers and/or assists warehouse person in tracking or shipping products to both local and out-of-town customers and inter-branch locations
- Initiates parts returns for both new and warranty items and completes all required documentation
- Operates in a safe manner and always keeps the work area clean and tidy
- **Education**: Grade 12 or equivalent; relevant Trade Designation and/or enrolled in a registered apprenticeship program
- **Work **Experience**:1-2 years of relevant work experience in parts or shipper/receiver. Previous experience in heavy duty parts / service industry considered an asset.
- **Knowledge**:Experience working with parts vendors, outsourcing, and generating parts quotes
- **Proficiency**:Microsoft Office, including Outlook, Excel, Word, and PowerPoint

**The Company**

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums).
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program and more.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

**\\ Together we get more done.

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