F&b Outlets Manager

2 weeks ago

Toronto, Canada Park Hyatt Toronto Full time

Summary

**find your place at park hyatt toronto**:Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun.** **At Hyatt, diversity, equity and inclusion are at the core of our purpose, _to care for people, so they can be their best._

Be part of the team bringing in a new era of a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers sophisticated, approachable luxury with distinct character highlighting our Yorkville location.

**WHAT ARE THE ADDITIONAL BENEFITS of WORKING AT THE park Hyatt Toronto?**
- Complimentary meal during shift
- Paid medical days
- Employer RRSP Matching Contributions
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Extended Health and Dental medical benefits for you and your dependents 30 days after joining
- Tuition reimbursement program

**SUMMARY**

**About the Role - F&B Outlets Manager**

The F&B Outlets Manager will be responsible for managing the day-to-day operation of Joni Restaurant, IRD and Minibar. This role will work closely with the Lounge Manager to ensure seamless service in our outlets creating exceptional experiences for our guests and colleagues.

**Some of the responsibilities include**:

- Manages the restaurant while supporting other Food and Beverage outlets, including In-Room Dining and Minibar
- Works closely with other hotel departments
- Responsible for short and long-term planning
- Ensure effective hiring, training, development, promotion and continuous reinforcement
- Lead and coach the team towards achieving exceptional guest service and colleague satisfaction results
- Full understanding of colleague engagement
- Develop and implement creative strategies for revenue enhancement and cost containment
- Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans
- Responsible for maintaining high energy, positive, professional appearance
- Plan, coordinate & manage special events and holiday functions
- Set and follow Health and Safety standards
- Attend meetings as required
- Serve as a role model for all colleagues
- Analyze and forecast for the short and long-term success of the restaurant
- Ability to create and share cost-saving tactics and ideas

**Qualifications**:

- Requires full flexibility, ability to work weekends and holidays and a varied schedule
- Must have smart serve and food handler certification
- A true desire to understand and anticipate the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
- Strong food and beverage knowledge
- Beverage knowledge must include wine, spirits and beer
- Luxury Hotel F&B experience is considered an asset
- Thorough understanding of restaurant service
- Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor required
- 4 years of progressive F&B leadership required
- Union experience is a plus
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service

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