Current jobs related to Workplace Technology Specialist - Canada - Resolute Technology Solutions Inc
-
Solution Specialist
2 days ago
, , Canada Converge Technology Full timeSolution Specialist - Application Modernization Canada Job Description Posted Tuesday, January 20, 2026 at 5:00 AM Job Summary: This exciting opportunity is full-time with Pellera. The Solutions Specialist will develop productive relationships with new and existing clients while ensuring consistent pipeline development and closed business opportunities in...
-
Remote Presales Solutions Specialist
2 days ago
, , Canada Absorb Technology Full timeA dynamic technology company in Canada is seeking a Presales Support Specialist to enhance client interactions. This role emphasizes technical skills and client-facing responsibilities, requiring effective communication and the ability to engage with stakeholders. The ideal candidate has a strong educational background and experience in SaaS solutions, with...
-
, , Canada Converge Technology Full timeA leading technology firm in Canada is seeking a Solution Specialist for Application Modernization. This full-time role involves developing relationships with clients, generating sales leads, and delivering proposals for App Mod services. The ideal candidate has over 4 years of business development experience in technology sales, particularly with mid to...
-
Presales Support Specialist
2 days ago
, , Canada Absorb Technology Full timeCurrent job opportunities are posted here as they become available. “Joining Absorb as a Solutions Engineer was the best career move I've made. I get to blend my technical skills with client-facing expertise, all while working alongside brilliant minds and under incredible leadership. From customizing our LMS for unique industry needs to staying ahead of...
-
, NB, Canada J.D. Irving Full timeAutomation and Operational Technology Systems Specialist Irving Forest Services Saint John, NB, Canada and 1 more Job Description Irving Forest Services is seeking a skilled Automation and Operational Technology Systems Specialist to join ourMaintenanceteam. This role plays a critical part in maintaining and enhancing the reliability, security, and...
-
Intakes Consultant
2 weeks ago
, , Canada Workplace Options Full timeWho we are: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies,...
-
, NB, Canada J.D. Irving, Limited Full timeJob Description Irving Forest Services is seeking a skilled Automation and Operational Technology Systems Specialist to join our Maintenance team. This role plays a critical part in maintaining and enhancing the reliability, security, and performance of our operational technology systems in a 24/7 industrial environment. Responsibilities Implement, manage,...
-
Learning Design and Technologies Specialist
2 days ago
, AB, Canada Avanti Software Inc. Full timeLearning Design and Technologies Specialist The Opportunity The Learning Design and Technology Specialist within the Centre for Teaching and Learning plays a crucial role in academic success and development within the College. They are responsible for supporting faculty in learning design, specializing in educational technologies, ensuring programs meet the...
-
Broadcast Integration Sales Specialist
2 days ago
, , Canada Summit Technology Group Full timeSummit Technology Group is a leading provider of innovative broadcast engineering solutions. We specialize in designing, integrating, and supporting high-quality broadcast equipment for television, radio, and digital media platforms. Our commitment to excellence and innovation drives us to deliver cutting-edge technology that helps our clients succeed in the...
-
Dental Digital Adoption
2 days ago
, MB, Canada Align Technology, Inc. Full timeA leading health technology firm is seeking a Clinical Integration Specialist in Canada, Manitoba to enhance the adoption of iTero intraoral scanners. This role involves working closely with customers and sales teams, providing clinical insights, and educating practices on optimizing digital technology. Candidates should possess a relevant degree, strong...
Workplace Technology Specialist
4 weeks ago
As the **Bilingual Workplace Technology Specialist (English / French)**, you are the first point of contact for our clients as well as within our company. You will provide technical support to our staff as well as our clients through the direction of the Workplace Technology Team Lead. Working with other team members, you will be responsible for ensuring that technical incidents and requests for service are logged and assigned accurately. You will have the ability to provide elite customer service with a focus on recognizing potential problems and taking preventative action.
**What you would be responsible for**
- Follow established company Workplace Technology procedures for support and update/follow ticket procedures ensuring achievement of established KPI’s and SLA’s
- Action daily checklists, respond to alerts and resolve issues
- Prioritize outstanding issues and manage user expectations
- Escalate problem issues accurately, proactively and in a timely and manner, making recommendations as necessary while using established guidelines
- Identify, recommend, and implement enhancements to processes and procedures
- Following provided industry best-practice guides for building, deploying, servicing, and supporting workstation hardware, software, mobile devices, phones, and peripherals
- Active directory administration, including managing users, devices, and group policies
- Office 365 and Azure administration, including managing users, groups, distribution lists and Teams features
- Perform remote desktop support for client, corporate and home office employees
- Assist with the procurement and fulfillment of all necessary IT goods and services for Resolute and their clients
- Generate new or revised purchase orders from an approved purchase request, verifying vendor product information, shipping information, delivery dates, budget codes, taxes, and other related information
- Analyze purchase and offer proposals and negotiate accordingly
- Leverage alternate suppliers for competitive sourcing, inventory shortages, and logistics pricing
- Contract negotiations to reduce purchasing costs and shipping fees
- Monitoring the performance of suppliers and serve as a resource to resolve common issues and problems
- Assist in asset management procedures as required (life cycle management)
- Support other Resolute team members with knowledge sharing, brainstorming, collaboration, etc. as requested or required
- Able to provide on call support as required
- Perform other related duties as assigned
**What you bring to the table**
- Technical College diploma or equivalent experience and training
- 2 years progressive experience in IT Support positions
- Experience installing and maintaining personal computers and servers and related hardware, software, printer, and networks
- Experience working providing PC/Mac support and/or in a Helpdesk environment
- Experience in the following product areas and functions
- Windows 10, Microsoft Outlook, and Microsoft Office
- Familiarity with Office 365 administration
- Automated software distribution tools such as SCCM and SpecOps
- Experience with various remote takeover tools and technologies
- Strong troubleshooting ability with the ability to communicate with other technical groups within the IT department
- Solid understanding of networking concepts, with the ability to troubleshoot basic connectivity between devices such as switch, routers, and firewalls.
- Familiar with DNS, DHCP, TCP/IP, etc.
- The ability to execute processes closely and accurately as well as procedures and checklists
- Familiar with all ITIL processes
- Citrix workspace administration and support considered an asset
- Certifications such as MCSE, Network+, A+, CCNA, RHCP a definite asset
- Microsoft Azure experience considered an asset
- Some experience with Apple hardware and software products considered an asset
- Must be self motivated
- Ability to effectively manage time and have solid decision making and organization skills
- Ability to manage deadlines and work under pressure
- Ability to deal effectively with coworkers and professional staff
- Strong verbal and written communication skills are essential
- Ability to speak and understand the French language fluently is an asset
- Must have an ability to work independently as well as on a team
- Must have a strong service ethic
**What RTS gives back to you**
- A collaborative and creative work environment that truly values and cares about their employees as people
- Bonus Program
- Comprehensive benefits package
- Training and education opportunities
- A fun and inclusive team building environment
If you have any questions, please contact us We are not able to hire (or sponsor) out-of-country applicants that do not have a current Permanent Resident Status or Work Visa.
Other similar names for this role include: IT Support Specialist, Service Centre Specialist, Helpdesk Specialist, and more.
**Job Types**: Full-time, Permanent
**B
