General Manager

2 weeks ago

Winnipeg, Canada U Drive Car Rental Full time

We are looking for a talented hands-on **General Manager **to grow and develop our brand in Manitoba. You will ensure exceptional customer satisfaction and proper branch operation.

**The Position**:

- Ensure the effective process of all types of car rental transactions.
- Provide exemplary customer service and issue resolution.
- Monitor prices and set rates for walk-ups
- Address customer satisfaction issues promptly.
- Adhere to high ethical standards, and comply with all regulations/applicable laws.
- Clean and service facilities/vehicles to ensure customer satisfaction.
- Increase the local market penetration of the branch and increase revenue
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
- Network to improve the presence and reputation of the branch and company.
- Familiarity with industry’s rules and regulations
- Results driven and customer focused attitude.
- 2+ years of experience in the rental car industry would be an asset.
- A minimum of 5 years of work experience in sales and customer service
- The ability to work under stressful situations in order to maintain great customer service.
- Strong problem-solving and decision making skills.
- A valid driver's license.
- Able to work 40 hours per week and a flexible schedule including day and/or evening hours.

**Who we are**:
U-Drive Car Rental was established in the summer of 1999 formerly known as Winnipeg U-Drive, achieving a positive reputation providing quality service to our customers by upholding the highest standards of integrity and professionalism while offering quality products at competitive prices.

U-Drive Car Rental is proudly Canadian owned and operated, and remains Canada's number one choice in rental car customer satisfaction.

**What's in it for you**:
**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Car Rental: 2 years (required)

Work Location: One location

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