Csr - Customer Service Representative

1 week ago

Peterborough, Canada Cash 4 You Full time

At cash4you we are inclusive, nimble, and rewarding.

Our work environment includes:

- Casual work attire
- International workforce
- Lively atmosphere

**Who we are|**

**We are passionate about growth and looking to expand our Branch Manager team to exceed our financial milestones. **One of Canada’s Fastest Growing Companies, we operate at the intersection of Retail, Technology and Financial Services. For over 20 years, Cash 4 You has been recognized as a leader in the consumer financial service industry with over $1Billion dollars of loans funded in branch and online.

**Responsibilities**:
Reaching out or responding to inbound/outbound calls from potential customers.

Manage the life cycle of the loan, including collections activities

Implementing key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals.

Reading and understanding credit bureau reports and maintaining a high level of personal lending product knowledge.

Maintaining awareness of company policies and procedures, federal / provincial laws and providing guidance to other team members to ensure compliance.

Actively marketing and selling lending products and services and demonstrating strong collaborative skills within a team environment.

**Requirements**:
High School Diploma

Ability to exercise good judgment and discretion to facilitate good business decisions.

Strong product knowledge and drive for results.

Ability to multi-task.

Strong time management skills.

Exceptional communication with team member and customers.

High level of energy to deliver strong results.

Preferred Requirements:
2 or more years’ experience in inside sales, customer service, retail, or call center environment.

Basic understanding of credit or personal finance concepts.

**Job Types**: Full-time, Permanent

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: $15.00-$15.55 per hour

**Job Types**: Full-time, Permanent

**Salary**: $15.00-$15.55 per hour

Additional pay:

- Bonus pay

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Peterborough, ON K9J1Z4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)

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