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People & Culture: Team Member Relations

2 weeks ago

Saskatoon, Canada LutherCare Communities Full time

Job No**:LCC1212**

Location**:Corporate, Saskatoon**

Employment Status**:Permanent, Full Time**

Closing Date**:3 Sep 2024 CST ***

**WHO WE ARE**

Since 1955, LutherCare Communities has been a leader in providing programs, services, and housing to residents across Saskatchewan with the highest quality of care and support.

Our Team Members provide caring services to residents and clients throughout Saskatchewan in our Seniors Independent Living Communities, Intermediate Care Homes, Long-Term Care, Group Homes for individuals with intellectual and physical disabilities, and programs like the Seniors Day Program and the Luther Seniors Centre.

LutherCare Communities is proud to offer a wide range of services to meet the needs of all entrusted to our care. These services are fully accredited to meet our commitment to excellence.

**VISION**

A Safe and Caring Continuum of Living for all.

**MISSION**

Our mission is to provide excellence in care, shelter, and support in a nurturing Christian environment for all entrusted to our care.

**VALUES**

Compassionate Care, Excellence in Serving, Inclusion & Belonging, Integrity.

**PRIMARY FOCUS**

Team Member Relations is a key leader in LutherCare Communities (LCC), partnering with other LCC leaders to achieve the organizational priorities and goals. Reporting to the Director of People & Culture (the Director), Team Member Relations supports strategy by contributing to the development of and executing divisional plans, including cascading, monitoring, reporting, and course correction. Team Member Relations demonstrates leadership to enable an innovative and positive working climate in a resident-first culture. Team Member Relations works within the division and cross-functionally to support operations in the organization. Team Member Relations work closely with funding agencies and other external partners.

**1. Strategic Alignment**:

- Collaborate & support the Director on management and organizational challenges
- Contribute to developing the strategic direction for the division by influencing and advising on current and emerging issues and trends
- Provide leadership, direction, and implementation, including development, execution, monitoring and reporting, of operational plans that align to the strategic plan and LCC’s priorities and directives
- Develop and demonstrate leadership capabilities and commitment to the culture of resident-first and continuous learning
- Ensure consistency of employment policies while providing advanced level of expertise to all internal and external stakeholders

**2. Stakeholder Relationship Management**:

- Build and maintain effective internal relationships, partnerships and alliances that support strong engagement and cross-functional management throughout the organization
- Build, foster, and maintain effective external relationships and partnerships
- Encourage, guide, and provide timely and consistent HR advice and structure to organizational leadership, supporting service delivery and divisional managers in the achievement of organizational outcomes
- Foster communication and a healthy relationship with residents, visitors, and families.

**3. Position Functions**:

- Support the Director in the development of the Team Member Relations Strategy
- Responsible for the implementation, evaluation and continued adherence to Team Member Relations strategy including performance management, terminations, attendance management, return to work, and investigations.
- Support the Director with the collective bargaining process, support the organization to interpret, communicate and follow the Collective Bargaining Agreement where applicable
- Identify Team Member training needs and participate in the development, coordination, and delivery of training initiatives
- Support and encourage the process of meeting required standards for licensing and accreditation
- Design, develop, and deliver presentations, training programs and materials to diverse audiences.
- Develop engaging and visually appealing presentation materials using various tools
- Ensure compliance with legal and regulatory guidelines

**4. Analysis and Use of Information**:

- Collect, analyze and trend metrics for the Director
- Review quality monitoring metrics for the use in efficiency and effectiveness of process improvement

**5. Reporting**:

- Prepare reports to the Director using qualitative and quantitative data
- Apprise the Director of portfolio and province-wide operations, developments, and initiatives
- Prepare and deliver reports to ELT, OLT, and management teams in support of a cross-functional team
- Prepare material for presentation to the ELT, internal committees, and external partners including federal and provincial government agencies
- Comply with federal and provincial government reporting requirements

**QUALIFICATIONS**

**Education**:

- Bachelor or master's degree in Human Resources
- Professional designation or near completion (CPHR)
- Li