Recruitment Officer, International

**Schedule**
Monday - Friday, 8:30 am - 4:30 am, 35 hr/wk

**Education Level**
Bachelor’s degree

**Career Level**
3+ years of relevant experience

**Department Description**:
The Office of the Registrar proudly supports McMaster University’s academic mission through the creative, efficient provision of core administrative student services and the support of staff and faculty across all areas of the university community. Our work in supporting the student experience reaches from initial contact with prospective students through the celebrations of convocation. We are a smart, collaborative staff of approximately 100, spread across 8 departments: Student Services, Aid & Awards, Student Recruitment, Undergraduate Admissions, Student Records & Systems, Scheduling & Examinations, Student Communications and Central RO Administration.

The Student Recruitment department develops and maintains relationships with prospective undergraduate students and their influencers: parents, educators, guidance counsellors, etc. Representing McMaster in various recruiting contexts from large-scale events to one-on-one interactions with students, the Recruitment team identifies and understands relevant demographic and market trends, nurtures relationships and fosters student success through their recruitment journey.

We are currently seeking a Recruitment Officer, International, that will use a variety of specialized skills to promote and support the recruitment strategy in the Office of the Registrar. As the “face of McMaster”, the ideal Recruitment Officer is a creative, confident, people-person. They are someone who thrives on communicating with high school students and can share their passions for McMaster with prospective students from around the world. In person and online they will deliver information pertaining to student recruitment, admission, and international student university life. Public speaking, delivering presentations and overall excellent communication skills are a must. The Recruitment Officer will have an in-depth understanding of international markets and trends. The international recruiter will operate with independence, proficiency, and professionalism as they carry out their extensive out-of-country recruitment travel schedule. They will also utilize data management systems such as Customer relationship management system (CRM), Mosaic, Power BI, and use data to inform decision making and generate innovative solutions to enhance student recruitment activities.

**Job Summary**:
Responsible for attracting well-qualified applicants to the University through a variety of centralized recruitment efforts, programs, and initiatives. Delivers information to students in person to promote the various faculties and specific programs within the University and to ensure the University meets its target enrolment.

**Purpose & Key Functions**:

- Develop conceptual plans and budgets for projects.
- Implement projects and ensure adequate staffing and that projects come in on time and on budget.
- Develop and deliver presentations to potential applicants, families, and guidance counsellors.
- Plan and coordinate various University recruitment events and campus-wide activities.
- Develop estimates of time and resources required for a variety of events and activities.
- Develop and implement market research strategies to establish and remain current with market trends.
- Develop, implement, and coordinate a marketing plan for annual recruitment activities ensuring the image and reputation of the University is maintained.
- Analyze travel reports and previous year's statistics to develop the school visit schedule.
- Monitor and reconcile accounts, prepare financial statements, calculate program costs, travel expenses, and develop budget proposals.
- Negotiate terms and prices with external suppliers for services, supplies and equipment.
- Design and develop learning and training materials for temporary staff.
- Develop and deliver training sessions to temporary staff.
- Update, maintain, and verify information in a variety of databases and spreadsheets.
- Create, monitor, and update websites and electronic request forms.
- Write and modify queries to extract data from databases.
- Facilitate focus groups to determine the effectiveness of current publications and to identify areas for improvement.
- Document and provide feedback to senior staff regarding the target audience’s perception of the University.
- Meet with and respond to inquiries from prospective students.
- Liaise regularly with stakeholders across the campus.
- Attends and represents the University at recruitment events.
- Travel to visit high schools and complete student registration activities.
- Ensure the confidentiality and safeguarding of student files.
- Maintain filing systems, both electronic and hard copy.
- Remain current with frequent changes in all academic areas, programs, admission policies and procedures, electronic media, and social