Supervisor, QA Compliance

1 week ago

Coquitlam, Canada Natural Factors Full time

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

We are seeking a QA Compliance Supervisor to provide technical expertise and develop strategies for quality compliance, certification initiatives, and complaint management across Factors Group locations. This role is integral to our commitment to our seven core values, including Sustainability (people, planet, and profit), ensuring these principles guide all planning and implementation activities.

At Factors Group of Companies, we don't just create products; we craft experiences that resonate with our customers. Our commitment to Sustainability (people, planet, and profit) is at the core of everything we do. We're a diverse team of creative minds, united by the drive to make a positive impact and revolutionize the industry.

We are a well-established and growing BC business and one of Canada’s leading manufacturers of nutritional supplements, dedicated to enhancing the wellbeing of our customers.

**You’re good at**:

- Managing quality agreements and compliance initiatives.
- Acting as a liaison with stakeholders.
- Planning and maintaining quality certifications and licenses.
- Monitoring vendor performance and conducting audits.
- Handling customer complaints and quality deliverables.
- Training staff and supporting management.

**What you have**:

- Bachelor's degree in Chemistry, Engineering, Biology, or Food Science.
- 5+ years in a similar role in food, NHP, or pharmaceutical industry.
- 2+ years of supervisory experience.
- Knowledge of cGMP and relevant regulations (CFIA, FDA, USDA, Health Canada, EU TRACES, TGA).
- Proficiency in PCP/HACCP and Microsoft Office.
- Strong communication, organizational, and problem-solving skills.
- Valid driver’s license and reliable vehicle.

**What’s in it for you**:

- A dynamic role with diverse responsibilities.
- Continuous professional development.
- Supportive work environment.

**What you get**:

- Competitive compensation and benefits.
- Career growth opportunities.
- Collaborative and inclusive work culture.

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

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