Restaurant General Manager

**Location: 1 Commerce Road, Lindsay, Ontario**

**POSITION TITLE**:Restaurant General Manager (RGM)

**JOB TYPE**: Full Time and Permanent

**LOCATION**:Lindsay, Ontario

**PAY**: Salary: Based on Qualifications
- Benefits
- Vacation Pay
- Bonus Pay according to goals that are met

**REPORTS TO**:Owne**r/**Area Manager

**APPLY BY**:January 31st, 2022

**PURPOSE OF POSITION**:
To effectively manage hands on the operations of a restaurant on a day-to-day basis, within the policies and guidelines of Pizza Hut, ensuring customer satisfaction, team member satisfaction/retention and profit maximization.

**REQUIREMENTS**:

- 3+ years of leadership experience in the restaurant industry
- A drive to create a great place to work for your team
- Great customer service skills
- Someone who sets high goals for yourself and your team
- Reliable Transportation
- Open availability including weekends, holidays, day and night shifts

**EXPERIENCE/EDUCATION**:
- Completion of high school education, partial high school education with specialized training or equivalent experience
- Three to six years work experience in food service or related industry
- Previous experience in restaurant management or equivalent management/supervisory experience

**SKILLS & KNOWLEDGE**:

- Excellent interpersonal skills
- Excellent communication skills - written and verbal
- Excellent organizational/time-management skills
- Demonstrated conflict resolution skills
- Demonstrated ability to coach and train others
- Strong analytical/decision-making skills
- Proven ability to plan and delegate effectively
- Demonstrated ability to maintain financial controls
- Adaptable, flexible and accepting of diversity
- Basic business, math and accounting skills
- Working knowledge of in-store systems and corporate policies and procedures

**RESPONSIBILITIES**:

- Hands on work in all departments
- Responsible for providing overall leadership in the restaurant - recognizing and motivating all management and team members; coaching and training the team in order to achieve operational excellence.
- Ensure restaurant team maintains the highest possible level of customer service.
- Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant.
- Control profit and loss by ensuring management team follows cash control/security procedures, maintains inventory, manages labour, reviews financial reports and takes action when appropriate.
- Ensure restaurant achieves and passes the Steritech Audits
- Prepare all required food orders, schedules and weekly reports and submit them on a timely basis.
- Ensure maintenance of equipment, facility and grounds based on corporate standards.
- Ensure adherence to all restaurant operation policies and procedures and perform appropriate follow-up with team members.
- Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/security policies and procedures.
- Prepare action plans to address any in-store issues and effectively communicate these plans to the team.
- Execute an ongoing human resource and staffing plan.
- Oversee the process of recruiting and selecting qualified, high energy team members while ensuring use of approved tools and systems
- Train and involve the team in the recruiting and selecting process.
- Conduct all restaurant management and team member performance appraisals.
- Administer corrective action or terminations when appropriate.
- Ensure complete and timely execution of corporate and local marketing programs.
- Assist AM with the roll-out of new products/promotions.
- Ensure team member files are maintained effectively.
- This role may include additional responsibilities/duties as may be assigned by the Area Manager. These duties and responsibilities may be amended at the company’s discretion from time to time.