Move Coordinator

2 weeks ago

Mississauga, Canada Compass Group Full time

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business & industry sector. Along with providing IFM services to the Canadian Headquarters of several multi-national businesses, ESFM’s list of clients include household names in the Telecommunications, Entertainment, Pharmaceutical, Gas & Oil, Food Processing and Automotive markets.

ESFM self-performs 80% of all IFM solutions provided to clients. This model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees.

**Job Summary**:
Now, if you were to come on board as our **Move Coordinator**, we’d ask you to do the following for us:

- Organize and manage all aspects of internal office moves, receive and process client move requests, coordinate with scheduled vendors, and create and distribute move packages and needed material to clients to ensure the move processes are in accordance with client policies and procedures
- Participate in Workplace Services meetings as well as client meetings
- Have a strong customer service commitment and ability to provide customer satisfaction
- Follow up and complete Facility Service requests including digital clock resets, installations and the adjustment of hardware set up, signage and nameplates
- Ensure client satisfaction through the move management process
- Coordinate moves and assigned tasks within internal team and where needed property management, facilities management and all parties involved
- Coordinate with client to execute move management schedule
- Ensure data accuracy within CAFM systems

Think you have what it takes to be our **Move Coordinator**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. You have:

- Post-secondary education in a related field preferred
- Two years’ experience in project management, project strategy planning and move management
- Proficiency with Word, Excel and PowerPoint
- Strong time and task management skills and a commitment to customer service
- Excellent oral and written communication
- The ability to quickly master new technical tools and platforms
- Three years’ demonstrated success providing outstanding customer service
- Ability to prioritize work to balance multiple concurrent projects and deadlines
- Proactive approach to tackling issues and demonstrated creative problem-solving ability with high attention to detail

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