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Arena Manager

2 weeks ago


Calgary, Canada YMCA Calgary Full time

Why should you join our team?

YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city.

Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child-care support, language instruction, affordable tutoring and more. We also ensure that no one is turned away, lowering financial barriers for youth, adults and families through the generous donations of our community. This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead.

Arena Manager (Full Time)
YMCA Calgary

**Salary**: $54,996.00/yr - $68,745.00/yr
Start Date: Immediately

You can make an impact in the community - locally and across the globe. You will work with a fun culture of people and enjoy many of the benefits and opportunities the YMCA offers:

- Complimentary YMCA Calgary membership including a linked membership for dependent children;
- Comprehensive health and dental benefits. Premiums paid in full by the Association;
- Pension or student loan repayment plan with specified contribution matched by the Association;
- Anniversary flex day and gifts given to celebrate each year of employment;
- Program discounts;
- Ongoing leadership development and opportunities;
- Leadership award opportunities;
- Scholarship opportunities;
- Paid recertification and training.

What qualifications are we looking for?
- Required Arena Level 1 and 2 Certifications
- Pool Level 1 and 2 Certifications will be an asset for cross training in pool operations
- ABSA 5th Class Power Engineering Certification will be an asset for cross training in building operations
- Graduate from a recognized college or university facility operations program (RFOM) preferred
- Proven leadership and teambuilding skills
- Two to four years’ experience working in a Recreational Facilities
- Safety in the Workplace certificate and/or experience
- CMMS preventative maintenance experience for setting-up equipment’s, tasks, and schedules
- Proficiencies in Microsoft Word and Excel
- Must have a valid drivers’ license
- Physically fit and able to lift and move objects 50lbs or greater
- WHIMIS Certification
- Police Security Check and Vulnerable Sector search mandatory
- Current Standard First Aid with CPR-C certificated within the last 12 months from an approved AB OHS provider. Asset if certification is issued by one of the following five Canadian organizations: Canadian Red Cross, Heart and Stroke Foundation, Lifesaving Society, St John's Ambulance and/or Canadian Ski Patrol.
- Three professional references

What does this role look like at YMCA Calgary?

Duties and Responsibilities includes:

- Operates the Ice Resurfacing Machine in a safe manner as per SOP’s while completing scheduled floods.
- Monitor the operations and coordinate the preventative maintenance with the service provider of ammonia refrigeration plant in Shane Homes and Brookfield Residential YMCA’s.
- Monitor the chemical water treatments of the cooling tower
- Ensures quality ice resurfacing to accommodate various on ice activities by installing, removing, marking and maintaining the ice surface
- Checks ice-making equipment, machinery and supplies
- Perform shift work during days, nights, and weekends as required
- Ability to cover shift work in emergency situations
- Mentorship, schedule and supervise all arena staff
- Monitors arenas to ensure rental clients adhere to the scheduled ice times and are acting appropriately within the arena dressing rooms
- Improve operations, streamline work processes and work cooperatively with rentals and programs staff
- Provides quality customer service to a wide variety of arena users by providing assistance with concerns and questions
- Assists with checking the condition of the boards, ice thickness, glass, netting and areas in the arena during weekly ice maintenance times and make repairs as necessary
- Assists with completion of regular ice maintenance checks prior to each operation of the ice resurfacer and related equipment
- Participates in arena shutdowns, safety training requirements and other facility shutdowns
- Inventories and checks ice-making equipment, ice quality, machinery, supplies and general upkeep of the arena facilities
- Monitor arena performance in observance with Occupational Health and Safety Standards
- Develops preventative measures to ensure optimal operations of the arena
- Works toward improving operations, decrease arena closure time, streamline work processes and work cooperatively with the Facility Rentals and Booking Coordinator and Programs staff to provide quality customer service
- Monitor