Host/busser
7 days ago
**Responsibilities and Duties**:
- Greet and seat guests.
- Manage the restaurant’s reservation system, handle phone calls and maintain a waitlist during peak hours.
- Show guests to their tables, provide menus, and inform them about specials or menu changes.
- Deliver food and drinks
- Adjust seating arrangements based on guest preferences and special needs.
- Monitor and manage the flow of guests to optimize seating capacity and dining experience.
- Handle initial guest concerns and inform the manager of any major issues or complaints.
- Maintain a clean and organized front area and ensure the entryway is inviting.
- Assist in planning and organizing reservations for large groups or special events.
- Take cover charge at the door for live music
- Assist bartenders with restocking, polishing and clearing tables
- Clean and help with bathroom maintenance throughout shift (cleaners clean them every morning)
**Qualifications**:
- Previous experience as a host/hostess or in a customer service role is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to organize, multitask, and manage time effectively.
- High energy and resilience, with the ability to stay calm under pressure.
- Professional demeanor with a customer-focused orientation.
- Ability to stand for extended periods and move through the dining and kitchen areas as needed.
- Smart Serve
- Over 18 is ideal as you will be clearing alcohol and working in a bar scene
**Job Types**: Full-time, Part-time, Seasonal
Contract length: 7 months
Pay: $17.20-$19.00 per hour
Expected hours: 15 - 35 per week
Additional pay:
- Tips
**Benefits**:
- Discounted or free food
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Every Weekend
- Holidays
- Night shift
**Experience**:
- Customer service: 1 year (preferred)
Licence/Certification:
- Smart Serve (required)
Work Location: In person
Expected start date: 2025-05-09