Customer Supply Chain Analyst

Pets are our passion, safety is our promise and progress is our pledge. We work smarter, not harder. As a result, we’re widely known as a ‘Best Place to Work’. We make some of the world's most popular and trusted food brands and are committed to advancing the science, health and food products for pets.

**Position Snapshot**

**Business areas: Nestle Purina Petcare Company**

**Job title: Customer Supply Chain Analyst (12 month Contract)**

**Location: Mississauga ON
**A little bit about us**

As a company made up of pet owners, we believe that pets and people are better together.If you share our passion for pets and you're looking for a career where you can take ownership, collaborate and contribute to challenging, satisfying and meaningful work, then you are the type of person we want at Nestlé Purina PetCare Canada. We are a leader in the pet care and pet nutrition industry, producing Canada’s best loved brands including Alpo ®, Beneful ®, Beyond ®, Dog Chow ®, Cat Chow ®, Fancy Feast®, Friskies®, Tidy Cats®, Pro Plan®, Purina ONE® and many more. Join us in enriching the lives of pets and the people who love them.

**Position Summary**

We are looking for a **Customer Supply Chain Analyst **based at our **Mississauga location. **This role will be responsible for managing ongoing Collaborative Planning Forecasting and Replenishment (CPFR) processes between Nestlé Purina Petcare and key account(s) in order to ensure accurate forecasting, optimized replenishment and superior retail in-stock and inventory levels.

NOTE: CPFR is a methodology used to collaborate between suppliers and key account(s) in the planning, forecasting and replenishment of product inventories.

**A day in the life of an Customer Supply Chain Analyst**

As a **Customer Supply Chain Analyst **you will be ensuring Optimal Inbound Service, In stock, and Inventory levels are Maintained in accordance with Customer KPI Expectations. You will also, Build Relationship and Trust with the Customer by maintain contacts with the customer by being based in their head office with or without access to the Customer's system

You will also:

- Monitor customer Forecasts and Inventory using CPFR Processes at Store and Warehouse level:

- Continuously review customer data, analyze activity, and identify actionable trends to meet inventory and in stock targets.
- Investigate demand variation and identify action plans to correct for presentation Customer.
- Proactively recommend strategies and execute agreed to plans with Customer to prevent future in stock and inventory issues.
- Participate in, and grow toward leading, regular Customer meetings to present data, challenge assumptions and provide support for recommended resolution using customer data.
- Manage Incremental Promotional Activity and Plan Execution
- Liaise with Sales and Trade Marketing to gather data and generate demand plan for execution of promotional activity.
- Analyze impact of planned promotions and Implement CPFR Strategies to account for impact to customer forecast of Promotional Activity.
- Aid in delivering flawless execution of Promotional Events at Store level.
- Become the primary contact point for event planning as well as base forecasting for the customer.
- Identify and Implement CPFR process improvements
- Conduct analysis to identify opportunities to improve the collaborative forecasting process.
- Provide recommendations to Account team and collaborate to reach agreement of process improvements.
- Participate in internal and external process improvement projects as required.
- Actively participate in all Supply Chain activities directed by the customer.
- Investigate and communicate in stock and availability issues internally and to Customer.
- Conduct analysis to identify root cause of warehouse and retail inventory and in stock issues and make recommendations for resolution to Customer.

**What will make you successful?**
- University degree in Business, Operations management, Supply chain or Logistics
- 2-3 years CPG experience in an analytical role preferably with Loblaws.
- Logistics experience an asset.
- Competencies must include strong interpersonal skills, analytical skills, detail oriented, thorough, problem solving and ability to handle multiple priorities and constant interruptions.
- Excellent verbal and written communication skills a must.
- Experience required in the extraction and analysis of data.
- Advanced experience in MS Excel & PowerPoint, Customer Systems (E.g. Retail Link) experience preferred.
- SAP Experience is considered an asset.

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression - this really could be a move towards the exciting Supply Chain career you’ve always wanted.

**What you need to know**

What can we offer in return? Excellent training and development programs as well as opportunities to grow within the company.

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