Event Operation Manager-canoe

1 week ago

Toronto, Canada Canoe Restaurant & Bar Full time

Company Description
Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining O&B.

**Job Description**:
Under the direction of the General Manager, the Event Operations Manager, is accountable for the day-to-day operations of the venue including staffing, cost controls, staff training, budgeting and active floor management during events.

**PRIMARY DUTIES & RESPONSIBILITIES**
- Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future
- Regularly monitors and achieves the O&B points of technical service and points of details
- Builds and maintains relationships with guests, team members and senior management alike
- Assists with the tracking of sales, invoicing, and managing inventory
- Conduct briefings with event service staff prior to each function
- Schedules event staff to properly service events/functions
- Strive for maximum efficiency and continual improvement of staff productivity
- Follows bar, beverage and wine control procedures exactly
- Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
- Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue
- Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching
- Uses conflict/resolution and problem solving skills
- Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
- Ensure facility is well maintained, repaired and spotless at all times
- Work with O&B Event Sales and Canoe’s Senior Event Operations Manager to detail banquet event orders for all events.
- Build relationships with vendors and suppliers
- Additional duties as assigned or required

**Qualifications**:

- Post-secondary diploma/degree in Business or Hospitality preferred
- Minimum 1 years’ experience managing a variety of events (large and high profile functions)
- WSET Intermediate Wine Certificate or comparable an asset
- Must possess superior verbal and written communication skills
- Ability to demonstrate extreme organization in a fast paced environment
- Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
Strong business acumen
- Team player

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