Server Assistant

2 weeks ago

Toronto, Canada Park Hyatt Toronto Full time

Summary

**Find your place at Park Hyatt, Toronto**: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun. At Hyatt, diversity, equity and inclusion are at the core of our purpose: to care for people so they can be their best.

Be part of the team bringing in a new era of a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

**WHAT ARE THE ADDITIONAL BENEFITS OF WORKING AT THE PARK HYATT TORONTO?**
- Complimentary meal during shift
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Extended Health and Dental medical benefits for you and your dependents 30 days after joining
- Tuition reimbursement program

**ABOUT THE ROLE**

We are looking to employ a hardworking and dedicated server assistant to assist our servers and ensure that tables are cleared, cleaned, and adequately set for patrons. The server assistant’s responsibilities include preparing and refilling beverages, assisting servers with processing payments, removing trash, and sanitizing restaurant menus. You should also be able to perform end-of-day clean-up duties.

To be successful as a server assistant, you should be well-organized and able to work in a fast-paced environment. An outstanding server assistant should demonstrate effective communication skills and consistently achieve excellent customer service.

**Some of the responsibilities include**:

- Welcoming patrons, escorting them to their tables, and providing them with menus.
- Serving complimentary snacks to patrons once they are seated.
- Wrapping utensils in napkins accordingly.
- Clearing dirty plates, utensils, and glassware from tables as required.
- Carrying dirty tableware to the kitchen area.
- Preparing tables for arriving patrons by wiping up spills, clearing away crumbs, replacing soiled linen, and setting up tableware, napkins, and condiments.
- Delivering food to tables when Servers are busy.
- Responding to patrons' requests and informing management of any complaints.
- Arranging tables and chairs to accommodate larger groups of patrons.
- Ensuring that the server station is adequately stocked with necessary restaurant supplies.

**Qualifications**:
**QUALIFICATIONS**
- A service-focused personality is essential.
- Previous fine dining or luxury level service knowledge and training.
- Minimum two (2) years of previous work experience in a world-class luxury brand in a similar capacity.
- Current Smart Serve certification.
- Must have a flexible schedule and be highly motivated and quality-driven.
- Excellent communication skills.
- Must be able to lift up to 50 lbs.
- Constant walking & standing.
- Frequent lifting, crouching/bending/stooping/kneeling.

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need accommodations.

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