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Administrative Assistant/ Sterilization Technician

2 weeks ago

Westlock, Canada Westlock Family Dental Full time

**The Opportunity**:
We are seeking an admin assistant/steri tech for our dental office in Westlock, AB. Yl. Our office operates from **8:30 a.m. to 5:00 p.m. on weekdays** and is closed on weekends and statutory holidays. This is a **permanent Part-time (16 hours per week) or full-time (35 hours per week) position**.

**What You Will Benefit From**:

- **No evening or weekend hours** - enjoy work-life balance
- **A friendly and supportive team**work in a positive environment with patients and staff.
- **Valuable learning opportunities** - gain hands-on experience from experienced dental professionals.
- **A chance to contribute to community health** - make a difference in people's well-being.

**Daily Responsibilities**:

- Optimize the appointment schedule to ensure a complete, efficient day with mínimal gaps.
- Handle patient calls and inquiries with a friendly and professional attitude, including appointment confirmations and modifications.
- Manage potential cancellations and encourage patients to keep their scheduled appointments.
- Process patient billing, accept payments, submit insurance claims, and respond to fee inquiries.
- Collect outstanding balances professionally and courteously.
- Maintain an accurate patient recall system and database.
- Process referral letters and patient correspondence promptly.
- Organize and file patient records and charts accurately.
- Coordinate lab cases efficiently.
- Manage the office social media
- Prepare dental instruments for procedures, including cleaning, disinfecting, and sterilizing instruments and equipment.
- Ensure sterilization equipment is adequately maintained and operated per manufacturer guidelines.
- Keep detailed records of all sterilization processes to maintain compliance and ensure patient safety.
- Monitor inventory levels of sterilization supplies and reorder as needed.
- Adhere to safety protocols for handling and disposing of contaminated materials, chemicals, and equipment.
- Maintain a clean and organized sterilization and storage area.
- Prepare treatment rooms before the dentist arrives by disinfecting and arranging necessary instruments and materials.

**Essential Requirements**:

- High school diploma.
- Excellent communication and interpersonal skills.
- Strong computer and typing abilities.
- Confident, outgoing personality.
- Strong attention to detail and numerical accuracy.
- Motivation and ability to learn quickly.
- Team-oriented mindset.
- Passion for working in a dental office.
- Interest in becoming a Registered Dental Assistant.
- Residence within a **30-minute drive from Westlock**.

**Preferred but Not Required**:

- At least one year of experience as a **dental sterilization technician**.
- At least one year of experience **working in a dental office**.

Pay: $22.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Paid time off

Ability to commute/relocate:

- Westlock, AB T7P 2J2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- sterilization: 1 year (preferred)
- Dental office: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person