Job Coordinator

**Join Alarm Systems: Where Innovation Meets Protection**

At Alarm Systems, we're not just another security company - we're pioneers of peace of mind. For almost half a century, we've been committed to safeguarding homes and businesses across Ontario, providing cutting-edge security solutions backed by unwavering reliability and exceptional service.

**Our Mission**:
We're on a mission to redefine security, leveraging the latest technology to create safer environments for our clients. Whether it's protecting families from intrusion, safeguarding businesses against theft and fire, or ensuring the safety of communities through smart surveillance, our goal remains constant: to empower our clients with the confidence to live and work without fear.

**Why Choose Us**:
**Innovative Solutions**:We stay ahead of the curve, constantly exploring new technologies and methodologies to deliver the most effective security solutions.

**Customer-Centric Approach**: No other Security Company in Canada has more 5-star Online reviews than Alarm Systems. Our clients are at the heart of everything we do. We listen, understand, and tailor our services to meet their unique needs.

**Expertise and Experience**: With over 100 years of combined technical experience in the industry, our team comprises seasoned professionals who are passionate about security and dedicated to excellence.

**Our Culture**:
**Integrity**
- We are open & honest always We strive to be transparent and communicate with openness and honesty.

**Reliable**
- We do what we say we are going to do, and then some. We follow through on our word.

**Optimistic**
- We choose to be optimistic and fun. We laugh at our mistakes and learn quickly.

**Ambitious**
- We are competitors who have a desire to win We take initiative and focus on achieving our goals.

**Resourceful**
- We are scrappy and creative. We do more with less. We don't re-invent the wheel. We think for ourselves.

**Solution Focused**
- We focus on the solution, not on the problem. We are curious and enjoy solving problems. We don't gossip or place blame.

We believe in investing in our team members, providing ample opportunities for growth, development, and advancement. Here, you'll find a supportive environment where your ideas are valued, your talents are recognized, and your contributions make a meaningful difference.

**Position Summary**:
As a Job Coordinator, you’ll be responsible for overseeing the entire process of the Service and Job Coordination. The primary objective of this position is to ensure that our customers experience the highest unparalleled level of customer care every time all the time. You will ensure that the satisfaction and loyalty rates increase, gaining recommendations from our customers. This position owns and drives the department in direction that supports our company objectives and increases brand loyalty.

**What You'll Be Doing**:

- Converting Sales Orders into Jobs while assuring all required information has been supplied in order to manage and support all customer and company expectations effectively and efficiently
- Confirm and finalize initial appointment for installation
- Manage all return appointments, if required
- Address all Change Orders submitted to correctly complete the installation
- Complete final invoicing for all assigned jobs
- Manage Job Statuses and keep them up to date
- Review Job when completed and ensure all aspects of job are covered and resolved before closing

**Does this sound like you?**
- Strong organizational skills, problem solving, deadline orientated, time management and data entry
- Accomplishes work requirements by orienting, assigning, and scheduling as required
- Keeping an open and fluid communication path to all departments: Sales, Installation/Service Technicians, Inventory and Management personal
- Meeting cost standards by monitoring expenses and implementing cost-savings actions
- Accomplishes objectives by overseeing multiple job activities
- Enhances department and organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the Installation Department
- Maintain a well-organized and clean work environment
- You possess above average written and verbal communication skills.

**What We Offer**:

- Generous benefits package including a comprehensive Health and Dental Plan, Health Care Spending Account, as well as short
- and long-term disability programs.
- You will be a part of something bigger than just a job. Providing peace of mind to clients who have had a recent break-in or life-changing event is incredibly rewarding.
- World-class 4-week intensive onboarding program to get you up to speed as quickly as possible so you can start earning commission faster.
- Paid vacation plan starting day ONE.
- Company-sponsored tuition for continuous training and development.
- Community and company-sponsored social and networking events.

Hourly Range: $18.00-$2