Office Manager

1 week ago

North York, Canada North York Periodontal Centre Full time

Periodontology Specialty Dental Office is seeking a highly organized and efficient Office Manager to join our busy and growing practice located in North York. As the Office Manager, you will play a crucial role in maintaining smooth operations and providing exceptional administrative support to our team of dental professionals. If you are a detail-oriented individual with excellent communication skills and a passion for delivering outstanding patient care, we encourage you to apply.

Position: Office Manager

Location: North York,

Employment Type: Full-time

**Responsibilities**:

- Oversee the daily operations of the dental office, ensuring efficient workflow and adherence to office protocols and procedures.
- Manage patient scheduling, including appointment booking, follow-ups, and coordinating with the dental team to optimize productivity.
- Process insurance claims and verify patient insurance coverage to facilitate smooth billing procedures.
- Handle accounts receivable and payable, including invoicing, payment collections, and managing vendor relationships.
- Maintain inventory of office and dental supplies, place orders, and ensure stock levels are maintained.
- Implement and enforce office policies and procedures to ensure compliance with industry regulations and standards.
- Train and supervise administrative staff, providing guidance and support as needed.
- Collaborate with the dental team to coordinate patient care and ensure exceptional service delivery.
- Handle patient complaints and resolve issues in a timely and professional manner.
- Stay up to date with industry trends and developments, actively participating in professional development opportunities.
- Develop plans implement strategies for practice growth, patient retention and referral outreach.

**Requirements**:

- Previous experience in a dental office management or administrative role is highly preferred.
- Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and external stakeholders.
- Proficiency in dental practice management software and Microsoft Office Suite.
- Knowledge of dental terminology, procedures, and billing practices.
- Understanding of privacy laws and regulations related to patient information and data protection.
- Demonstrated leadership abilities, with the capacity to motivate and manage a team.
- Exceptional attention to detail and accuracy in all administrative tasks.
- Flexibility to work evenings and occasional weekends, as required.

To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our periodontal office. We appreciate all applicants, but only those selected for an interview will be contacted.

Subject Line: Office Manager Application - [Your Name]

**Salary**: $75,000.00-$90,000.00 per year

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- North York, ON M2K 2W1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person

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