Relationship Manager

Job title under review

The University of Ottawa—A crossroads of cultures and ideas

The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of representation, and that increasing the diversity of our faculty and staff supports this objective. Our goal is to provide students with the best possible learning experience, in an environment that reflects the diversity of its people, their ideas, and their identities.

We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong
- This position may be eligible for a telework arrangement. Learn more about our telework guidelines click here

About the Telfer School of Management

The Telfer School of Management at the University of Ottawa is located in the heart of Ottawa and is the proud academic home of some 4,300 students,200 faculty members, over 100 staff members, and over 30,000 alumni.

At Telfer, everything we do from teaching to research, to policy advice is firmly aligned with helping Canada reach its potential. We believe that better business practice means a better Canada and that a better Canada means a better world.

**Position Purpose**:
Reporting to the Director of Student Services Center, the incumbent initiates and builds strong student and business relationships with various organizations while developing effective recruitment strategies to raise the employment rate of Telfer students and alumni.

**In this role, your responsibilities will include**:
Plans and initiates proactive strategies and programs in order to build privileged alliances with local, national and international employers. Acts as an ambassador of the Telfer School of Management of the University of Ottawa with business leaders in order to promote the public image of the School and to support the job recruiting of its students and alumnae.

Explores and develops networking strategies with employer groups (ex. Ottawa-Carleton Research Innovation, the Chamber of Commerce of Ottawa-Carleton, etc.) in order to locate openings for our students and our alumnae.

Ensures the correct understanding of the specific requirements for each employer in order to developing particular strategies according to their needs.

**What you will bring**:
Excellent knowledge of business administration normally acquired a University degree, preferably in business, and five years’ related experience

Excellent knowledge of public and private sector organizations, employment practices, potential trends, challenges and opportunities

Knowledge and experience regarding generating business and establishing strong client relationships in various business sectors

Experience in customer service

Experience in developing and implementing strategies

Strong leadership qualities

Flexibility and adaptability to ever-changing client needs

Maturity, good judgment, creativity, confidence and poise

Ability to work in a fast-paced, high-pressure team environment

Good problem-solving skills

Excellent communication and interpersonal skills

Willingness to travel; valid driver’s licence

Flexible schedule, to participate in events on evenings and weekends

Bilingualism — English and French (spoken and written)

**Key Competencies at uOttawa**:
Here are the required competencies for all of our employees at uOttawa:
**Planning**: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.

**Initiative**: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

**Client Service Orientation**: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

**Teamwork and Cooperation**: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

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