Dispatcher / Administrative Assistant

5 days ago

London, Canada Security Guard Group Limited Full time

**Position Overview**:
Reporting to the Director of Administration, the Dispatcher / Administrative Assistant will be responsible in ensuring day-to-day administrative tasks are handled in a speedy matter. This position will serve as a pivotal support role within the organization, performing various administrative (25%) and dispatch (75%) responsibilities to facilitate efficient operations.

**Please note that this is an overnight position with a shift structure of 19:00 - 07:00**

**Administrative Duties**
- Excellent communication skills, both verbal and written, including excellent grammar, spelling, proofreading and composition skills.
- Strong attention to detail and accuracy.
- Excellent organizations skills to establish priorities and manage conflicting appointments, deadlines and responsibilities from various stakeholders in a high demand work environment.
- Answer phones, direct calls, and manage office mail.
- Maintain electronic and physical files.
- Assist in the preparation of operational reports.

**Dispatch Duties**:

- Monitor and route incoming security alerts and alarm responses.
- coordinate with Operations Supervisors & Directors to dispatch security personnel.
- Maintain real-time tracking and status updates for mobile patrols.
- Ensure timely and accurate communication between security personnel and clients.

**Qualifications**:

- Previous administrative or dispatch experience, preferably in a security setting.
- Strong communication skills, both written and verbal.
- Proficient in Microsoft Office Suite.

**Job Types**: Full-time, Permanent

Pay: $19.00 per hour

Expected hours: 42 per week

Flexible language requirement:

- French not required

Schedule:

- 12 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Application question(s):

- Are you comfortable working with technology?
- You must reside in London, ON or surroundings to be considered for this position. Do you reside in London or surrounding areas?
- Are you able to work in person from our London Office?
- This is an overnight position which requires you to work from 07:00PM till 07:00AM. Are you wiling to work overnight?
- Are you comfortable navigating high call volumes and high-stress situations?

Work Location: In person

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