Operations - Sales Associate

Proudly Canadian for over 70 years
Who we are
Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 750 employees looking to expand our team with new diverse and talented individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through Respect, Passion, Simplicity, Progressive Thinking and a Family Focus.
Why we’re thriving
We’re successful because we recognize that we are accountable to our employees, and they are at the heart of who we are. At Stephenson’s Rentals, we invest in the skills you have today and support you in exploring your growth through training, career development, and internal hiring. Over 25% of our staff Canada wide have been with us for over 10 years, and we are extremely proud to provide our unwavering commitment to becoming your destination employer.
Job Summary
The Sales Associate is a customer facing employee charged with selling products, taking orders, resolving customer issues and professionally representing Stephenson’s at all times. Primary responsibility focuses on providing exceptional sales and service to all existing and prospective customers. Areas of concentration include product knowledge, systems, customer service, sales, business management, inventory control, administrative routines and housekeeping.
**Requirements**:

- High school diploma or equivalent
- Minimum 2 years customer service experience preferably in rental equipment services, home improvement centers or a similar background.
- Working knowledge and understanding of construction equipment is an asset.
- Exceptional communication skills and effectively able to deal with customers in person and on the phone
- Able to multi-task and work effectively in a fast-paced environment
- Must be able to lift up to 50lbs on a regular basis

**Responsibilities**:

- Maximize sales opportunities with every customer
- Book reservations
- Anticipate customer needs and follow up on all leads
- Demonstrate enthusiasm with customer
- Safely load, transport, and operate various equipment including: construction equipment, heating equipment, and fuels and explain how they operate to customers.
- Maintain inventory documentation and levels to minimize stock outs
- Maintain accurate pricing and display
- Ensure proper equipment levels are available to minimize lost rentals
- Anticipate product demand, track availability, and ensure equipment is “rental ready”
- Adhere to all Company Safety Policies
- Ensure the promotion of safe work practices to all staff, customers, suppliers and contractors by reporting any workplace hazards to help eliminate them
- Use all personal protective equipment as required
- Maintain knowledge of relevant legislation
- Attend any training programs sponsored by the Company that relate directly to the Health and Safety of the position
- Other duties as assigned

Helping YOU Win
While you are doing what you’re best at for us, we work to support you through:

- Competitive hourly wages with bonus opportunities
- Paid time off
- Extended health care, dental and vision care after 3 months
- Guaranteed 42.5 hours per week, with overtime availability
- Annual uniform and PPE allowance
- Life insurance and RRSP matching
- Discounted gym membership and exclusive store discounts
- Internal career development, mentorship, and apprenticeship options

We are thankful to all applicants, and we will reach out to those that qualify.
Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.