Receptionist/administration

At McCarthy Fowler Professional Corporation We're actively seeking a Receptionist to join our Mississauga office. At the heart of this role lies the key responsibility of delivering exceptional services with utmost professionalism and efficiency. Your dedication will significantly enhance the experiences of both our valued internal and external clients.

**What you will do**:

- Operating a multi-line phone system, handling all types of incoming external and internal calls and directing callers to the appropriate individual.
- Welcoming and logging visitor arrivals with a warm and professional touch.
- Safeguarding our premises through strict security and office protocols.
- Reserving meetings rooms using the online reservation system.
- Monitoring the daily meeting room schedule; assist with last minute meeting requests and set-ups as required.
- Ordering and Maintaining office Supplies.
- Ensuring meeting rooms are maintained in ready to use condition throughout the day.
- Setting-up standard audio-video equipment and support meetings as required.
- Opening and/or closing the main Reception area.
- Keeping the reception area impeccably organized and tidy.
- Providing back-up coverage within the Client Centre Services team when required.
- Maintain discretion and confidentiality.
- Overtime may be required for special events.
- When covering the early morning shift, check for staff absence calls and promptly send accurate notifications to applicable individuals of absent staff.
- Assist with various facility-related efforts including liaising with vendors and contractors for coordinating repair and maintenance of the premises and building projects.
- Assist the Practice Manager to plan and execute internal and external events.
- Coordinate with Management on the onboarding and offboarding process for firm members.
- Other administrative and clerical duties as assigned.

**What you bring**:

- Excellent attention to detail.
- Demonstrated ability to manage multiple priorities and work under pressure while meeting tight deadlines and work autonomously.
- Take initiative and exercise judgment in identifying issues needing immediate attention.
- Strong interpersonal and communication skills.
- High level of professionalism, integrity, and ethical standards.
- Ability to work independently and as part of a team in a fast-paced and dynamic environment.
- Strong administrative, organizational, interpersonal and communication skills (oral and written).

**Requirements**:

- 3 years of experience in a law firm or corporate environment an asset.
- Ability to work as a team and good problem-solving abilities.
- A courteous and polished telephone manner.
- A diplomatic and professional demeanor with a focus on exceptional customer experience.
- Top-notch organizational skills to navigate multiple tasks and priorities.
- Stellar interpersonal and relationship-building skills, working harmoniously across all levels.
- Strong communication abilities, both written and verbal.
- Proficiency in Microsoft Office Suites (Word, Excel, Outlook).
- CPR and First Aid certification (optional, but advantageous)

**What we can offer you**:

- A strong reputation among competition, peers, and clients for being respectful and conscientious with practicing law and business operations
- A competitive compensation packages based on experience with vacation and benefits
- Opportunities for professional development and career advancement
- Collaborative and supportive work environment
- Access to a diverse and high-profile client base
- Commitment to work-life balance and employee well-being
- Flexible start and finish times with the possibility to periodically work from home after the probationary period
- McCarthy Fowler adopts an inclusive and accessible environment, and we are committed to providing support to applicants and firm members with disabilities. If you require accommodation at any time during the recruitment, selection, and assessment process, please let us know._

**Job Types**: Full-time, Permanent

Pay: From $40,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative: 1 year (preferred)

Work Location: In person