Service Advisor

5 days ago

Rockland, Canada ROCKLAND WHEELS Full time

**Rockland Wheels is seeking an Experienced Service Advisor**

**Our Company**

Rockland Wheels is a family owned powersports dealership located in Rockland, ON. We carry brands like Honda, Kawasaki, Arctic Cat, Argo, Royal Enfield, Starcraft, Husqvarna and Toro. We are looking for a full-time experienced Service Advisor with a dynamic personality, good work ethic and an organized approached.

**Perks Offered in this role**:

- Be part of a great team
- Room for growth
- Benefits Program
- Open and close Work Orders
- Filing of invoices
- Greet customers and assist them with their visit to our dealership while creating an inviting customer experience
- Advise customers on status of vehicle and do follow ups
- Ensure vehicles are taken to technicians in good time with required parts
- Filter problems using listening and problem-solving skills to determine root cause
- Assist in keeping work areas neat and tidy
- Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty
- Helping to control flow of work through the service department
- Facilitating all of the sales department’s deliveries (detailing, accessories, safeties, etc.)
- Submitting and following up with warranty claims

**Job Requirements**
- A valid driver’s license
- Bilingual
- Knowledge of mechanical components on ATVs, Motorcycles, Side-by-sides and small engines (is an asset)
- Able to work well with a team; prioritizing work
- Strong attention to detail
- Excellent communication skills and customer service skills
- Experience working as a Service Writer (is an asset)

**Salary**: $50,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Rockland, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- service advisor: 1 year (preferred)

**Language**:

- English and/et Français (preferred)

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